MSP-US-NY-AMERICAN-DIGITAL-S

American Digital Services, LLC

Managed service provider · Niskayuna, New York

24/7

Last checked 8 Nov 2026 · 27 sourced facts

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“Enterprise-grade IT, security, compliance, and development for small and medium businesses — we implement and maintain the controls; independent assessors verify them.”reported by the company · americandigitalservices.com · 8 Nov 2026

Staff / size: –
Founded: –
Offices: 2
Services: 7of 13
Industries: 4
Stack tools: 1
Certifications: 1
Support: 24/7

1Stack: the tools we found

PSA / ticketingnot found
RMMnot found
Remote accessnot found
Documentationnot found
Securitynot found
Backupnot found
MailGoogle WorkspaceDNS
DistributorSherwebSite

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

Every tool with its source

Tool	How we know
Sherweb	partner badge on their site · americandigitalservices.com · 8 Nov 2026
Google Workspace (own mail)	detected (public DNS) · americandigitalservices.com · 8 Nov 2026

2Services coverage

Help desk / IT support (offered)
Co-managed IT (offered)
NOC / monitoring (not found)
SOC / MDR (not found)
Cybersecurity (offered)
Cloud / Microsoft 365 / Azure (offered)
Backup / disaster recovery (offered)
Compliance (offered)
VoIP / UCaaS (not found)
Networking (offered)
IT procurement (not found)
vCIO / consulting (not found)
AI services (not found)

From americandigitalservices.com/public/legal/sla, americandigitalservices.com/public/services, americandigitalservices.com/public/legal/cmmc20, americandigitalservices.com/public/about. Empty squares: not found on their pages.

Compliance frameworks named: HIPAACMMCNISTPCI DSSGDPR

3Industries served

Legalpage Manufacturingpage Nonprofit / charitypage Energy & utilitiespage

Client size targeted	“SMBs”reported by the company · americandigitalservices.com · 8 Nov 2026

From the MSP’s industry pages and case studies. Sources: /public/legal, /public/industries/defense-manufacturing, /public/industries/non-profits-faith-based, /public/industries/renewable-energy.

4Support model

Published hours: Monday–Friday 9:00 AM–5:00 PM (local time)

Support hours	24/7reported by the company · americandigitalservices.com · 8 Nov 2026
Published hours	Monday–Friday 9:00 AM–5:00 PMreported by the company · americandigitalservices.com · 8 Nov 2026
24/7 monitoring	not published
After-hours / emergency line	yesreported by the company · americandigitalservices.com · 8 Nov 2026
Help desk location	not published
Response time / SLA	not published

5Location and company

HQ · New York

Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.

Headquarters	2320 Nott St E Unit 9072, Niskayuna, NY 12309Google Maps listing · google.com · 8 Nov 2026
Other offices	Schenectady, NYreported by the company · americandigitalservices.com · 8 Nov 2026
Service area (as published)	A Schenectady-based firm serving Albany and the greater Capital Region — and clients nationwide — we bring enterprise-quality IT, security, compliance, and d…reported by the company · americandigitalservices.com · 8 Nov 2026
Trading name	American Digital Services, LLCGoogle Maps listing · google.com · 8 Nov 2026
Legal name	not published
Phone (switchboard)	+1 800-863-3854Google Maps listing · google.com · 8 Nov 2026
Business mailbox	not published
Ownership	not published
Google rating	5 / 5 from 1 reviewGoogle Maps listing · google.com · 7 Nov 2026

6Size, certifications and peers

Staff (their site)	not published
Size band	not published
LinkedIn company size	not published
Clients (as published)	not published
Microsoft partner	Microsoft Partnerpartner badge on their site · americandigitalservices.com · 8 Nov 2026
Vendor partner tiers	not published
Own certifications	not published

Compared with peers

size not published
1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
7 of 13 services vs a median of 8.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

8Nearby and similar MSPs in New York

Same town first, then similar size, stack and services. More: all MSPs in New York · other MSPs offering help desk / it support.

9Revision history and sources

Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.

Logo: from americandigitalservices.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.