MSP-US-NC-BENCHMARK-NETWORK- · DatasheetRev. 8 Nov 2026
Benchmark Network Solutions logo

MSP-US-NC-BENCHMARK-NETWORK-

Benchmark Network Solutions

Managed service provider · Durham, North Carolina

11–50 staffFounded 202024/7

Website benchmarkns.comLinkedIn

Last checked 7 Nov 2026 · 44 sourced facts

Is this your MSP? Claim or correct it · Remove listing or logo · Badge

“Stay ahead of technology challenges with Managed IT Services. Enhance security and maintain a reliable IT environment for success.”reported by the company · benchmarkns.com · 7 Nov 2026

Staff / size
11–50
Founded
20206 yrs
Offices
1
Services
13of 13
Industries
2
Stack tools
10
Certifications
1
Support
24/7

1Stack: the tools we found

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

Every tool with its source
ToolHow we know
Zoho Deskdetected (public DNS) · support.benchmarkns.com · 7 Nov 2026
ConnectWise Automatenamed on their site · benchmarkns.com · 7 Nov 2026
SentinelOnenamed on their site · benchmarkns.com · 7 Nov 2026
Microsoft Defendernamed on their site · benchmarkns.com · 7 Nov 2026
Fortinetpartner badge on their site · benchmarkns.com · 7 Nov 2026
Veeamnamed on their site · benchmarkns.com · 7 Nov 2026
3CXnamed on their site · benchmarkns.com · 7 Nov 2026
RingCentralnamed on their site · benchmarkns.com · 7 Nov 2026
8x8named on their site · benchmarkns.com · 7 Nov 2026
Datto (product not named)named on their site · benchmarkns.com · 7 Nov 2026
Microsoft 365 (own mail)detected (public DNS) · benchmarkns.com · 7 Nov 2026

2Services coverage

From benchmarkns.com/financial-services/, benchmarkns.com/managed-it-services/, benchmarkns.com. Empty squares: not found on their pages.

Compliance frameworks named: HIPAASOC 2FINRA

3Industries served

HealthcarepageNonprofit / charitypage

Client size targeted“10–50 employees”reported by the company · benchmarkns.com · 7 Nov 2026

From the MSP’s industry pages and case studies. Sources: /managed-it-for-medical-practices/, /nonprofits/.

4Support model

0006121824MonTueWedThuFriSatSun

Published hours: Mon–Fri 8:00 am–5:30 pm (local time)

Support hours24/7reported by the company · benchmarkns.com · 7 Nov 2026
Published hoursMon–Fri 8:00 am–5:30 pmreported by the company · benchmarkns.com · 7 Nov 2026
24/7 monitoringyesreported by the company · benchmarkns.com · 7 Nov 2026
After-hours / emergency lineyesreported by the company · benchmarkns.com · 7 Nov 2026
Help desk locationin-house (not outsourced)reported by the company · benchmarkns.com · 7 Nov 2026
Outsourcing (as published)Says it does not outsourcereported by the company · benchmarkns.com · 8 Nov 2026
Outsourcing (as published)Says it does not outsource its help deskreported by the company · benchmarkns.com · 8 Nov 2026
Response time (as published)60-Min Responsereported by the company · benchmarkns.com · 7 Nov 2026

5Location and company

HQ · North Carolina

Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.

Headquarters1920 NC-54 STE 130, Durham, NC 27713Google Maps listing · google.com · 7 Nov 2026
Other officesnot published
Service area (as published)not published
Trading nameBenchmark Network SolutionsGoogle Maps listing · google.com · 7 Nov 2026
Legal namenot published
Phone (switchboard)+1 919-678-8595Google Maps listing · google.com · 7 Nov 2026
Business mailboxinfo@benchmarkns.comreported by the company · benchmarkns.com · 7 Nov 2026
Ownershipnot published
Google rating5 / 5 from 19 reviewsGoogle Maps listing · google.com · 7 Nov 2026

6Size, certifications and peers

Staff (their site)not published
Size band11–50 staffreported by the company · linkedin.com · 7 Nov 2026
LinkedIn company size11-50 employeesreported by the company · linkedin.com · 7 Nov 2026
Clients (as published)not published
Microsoft partnerMicrosoft Partnerpartner badge on their site · benchmarkns.com · 7 Nov 2026
Vendor partner tiersnot published
Own certificationsnot published
Compared with peers
  • Larger than 38% of the 52 MSPs in North Carolina with a known size.
  • 10 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
  • 13 of 13 services vs a median of 9.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Timeline

  1. 2020Foundedreported by the company · benchmarkns.com · 8 Nov 2026

Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.

8Pricing (as published)

PricePerPlanSource
$150user / month–reported by the company · benchmarkns.com · 8 Nov 2026

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

9Nearby and similar MSPs in Durham

Same town first, then similar size, stack and services. More: all MSPs in Durham · all MSPs in North Carolina · other MSPs offering help desk / it support.

10Revision history and sources

Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 12 public pages read.

Logo: from benchmarkns.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.