MSP-US-NC-ITSCO
ITSco
Managed service provider · Durham, North Carolina
11–50 staffFounded 1996
Last checked 8 Nov 2026 · 41 sourced facts
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“Durham-based managed IT since 1996 — monitoring, help desk, cybersecurity, and cloud. 60% of our clients have stayed with us five years or longer.”reported by the company · itsco.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 199630 yrs
- Offices
- 2
- Services
- 13of 13
- Industries
- 8
- Stack tools
- 0
- Certifications
- 2
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · itsco.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From itsco.com/managed-soc, itsco.com/manufacturing-it. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSSSOC 2GDPRFINRAITAR
3Industries served
HealthcarepageLegalpageAccountingpageFinancial servicespageManufacturingpageNonprofit / charitypageProfessional servicespageLife sciencespage
| Client size targeted | “small businesses”reported by the company · itsco.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries, /financial-services-it, /manufacturing-it.
4Support model
Published hours: Monday–Friday 9:00 AM–5:00 PM (local time)
| Support hours | Business hoursreported by the company · itsco.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 9:00 AM–5:00 PMreported by the company · itsco.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · itsco.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 4601 Creekstone Dr Suite 102, Durham, NC 27703Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Raleigh, NCreported by the company · itsco.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | ITScoGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 919-249-9556Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 15 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · itsco.com · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | MSPAlliance Cyber Verifyreported by the company · itsco.com · 8 Nov 2026 |
- Larger than 38% of the 52 MSPs in North Carolina with a known size.
- 0 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 13 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1996Foundedtheir site’s structured data · itsco.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Durham
Benchmark Network SolutionsDurham · 11–50 staff
SAM IT SolutionsDurham · 11–50 staff
Netsafe SolutionsMatthews · 11–50 staff
Net Friends, Inc.Durham · 51–200 staff
Network EssentialsCharlotte · 11–50 staff
Intelligent VisibilityRaleigh · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Durham · all MSPs in North Carolina · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from itsco.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.itsco.com/managed-it-services-durham
- www.itsco.com/about-us
- www.itsco.com/it-company-durham
- www.itsco.com/managed-soc
- www.itsco.com/aws-services
- www.itsco.com/siem-services
- www.itsco.com/contact-us
- www.itsco.com/industries
- www.itsco.com/manufacturing-it
- www.itsco.com/financial-services-it
- www.itsco.com/non-profit-it-services
- www.itsco.com/partners
- www.itsco.com/durham-it-consulting
- www.itsco.com/remote-it-support
- www.itsco.com/cybersecurity
- www.itsco.com/email-security
Anything not found stays empty. We never guess. Spot an error? Correct it.