
MSP-US-IL-BITSIO
bitsIO
Managed service provider · Springfield, Illinois
11–50 staffFounded 2001
Last checked 9 Nov 2026 · 18 sourced facts
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“Book a Consultation to receive a free security and observability review from bitsIO experts with customized Splunk recommendations.”reported by the company · bitsioinc.com · 9 Nov 2026
- Staff / size
- 11–50
- Founded
- 200125 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 3
- Stack tools
- 0
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailGoogle WorkspaceDNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Google Workspace (own mail) | detected (public DNS) · bitsioinc.com · 9 Nov 2026 |
2Services coverage
- Help desk / IT support (not found)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (offered)
From bitsioinc.com, bitsioinc.com/about-us, bitsioinc.com/services/splunk-professional-services/splunk-security-orchestration-automation-and-response-soar. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANIST
3Industries served
HealthcarepageManufacturingpageEnergy & utilitiespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /use-cases/healthcare, /use-cases/manufacturing-operations, /use-cases/energy-sector.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 920 S Spring St Ste 3000, Springfield, IL 62704Google Maps listing · google.com · 9 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | bitsIOGoogle Maps listing · google.com · 9 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 866-624-8746Google Maps listing · google.com · 9 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 36% of the 174 MSPs in Illinois with a known size.
- 0 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 8 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2001Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Springfield
Computerease IT Support of SpringfieldSpringfield · 11–50 staff- Framework ITChicago · 11–50 staff
Protek-IT Managed IT ServicesChicago · 11–50 staff
Black Diamond SolutionsChicago · 11–50 staff
SafePoint ITPalatine · 11–50 staff
Outsource Solutions GroupNaperville · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Springfield · all MSPs in Illinois · other MSPs offering co-managed it.
10Revision history and sources
Researched 9 Nov 2026 (full pass), last checked 9 Nov 2026. 12 public pages read.
Logo: from cdn.prod.website-files.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.bitsioinc.com/book-a-consultation
- www.bitsioinc.com/about-us
- www.bitsioinc.com/company/events-webinars
- www.bitsioinc.com/
- www.bitsioinc.com/solutions/qsens-ai
- www.bitsioinc.com/non-profit
- www.bitsioinc.com/use-cases/healthcare
- www.bitsioinc.com/use-cases/energy-sector
- www.bitsioinc.com/use-cases/manufacturing-operations
- www.bitsioinc.com/careers
- www.bitsioinc.com/coming-soon
- www.bitsioinc.com/services/splunk-professional-services/splunk-security-orchestration-automation-and-response-soar
Anything not found stays empty. We never guess. Spot an error? Correct it.