MSP-US-FL-BRIGHTLINK-TECHNOL
BrightLink Technology
Managed service provider · Jacksonville, Florida
1–10 staffFounded 2010
Website brightlinktech.comLinkedIn
Last checked 8 Nov 2026 · 23 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Managed IT services in Jacksonville Florida offering desktop support, networking, IT Consulting, IT Support, and IT Auditing. IT Services & Computer Support”reported by the company · brightlinktech.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 201016 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 5
- Stack tools
- 2
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
- NetworkingSonicWallSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (link on their site) · brightlinktech.com · 8 Nov 2026 |
| SonicWall | partner badge on their site · brightlinktech.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From brightlinktech.com/services/, brightlinktech.com/services/business-continuity/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
HealthcarepageDentalpageAccountingpageConstructionpageNonprofit / charitypage
| Client size targeted | “small and medium-sized businesses”reported by the company · brightlinktech.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare-it-services/, /industries/managed-it-services-for-dental-practices/, /industries/accounting-it-services/, /industries/construction-it-services/, /industries/nonprofit-it-services/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · brightlinktech.com · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · brightlinktech.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 13500 Sutton Park Dr S Suite 103, Jacksonville, FL 32224Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | BrightLink TechnologyGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 904-619-1966Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@brightlinktech.comreported by the company · brightlinktech.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 29 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 167 MSPs in Florida with a known size.
- 2 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2010Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Jacksonville
Logical Business SolutionsJacksonville · 1–10 staff
Advanced IT SupportJacksonville · 1–10 staff
Teck Shield LLCCocoa · 1–10 staff- Tech Rage ITLongwood · 1–10 staff
Flux LabsPanama City Beach · 1–10 staff
Scarlett GroupJacksonville · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Jacksonville · all MSPs in Florida · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 15 public pages read.
Logo: from brightlinktech.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.brightlinktech.com/?utm_source=GMB
- www.brightlinktech.com/about/
- www.brightlinktech.com/services/
- www.brightlinktech.com/services/managed-it-services/
- www.brightlinktech.com/services/business-continuity/
- www.brightlinktech.com/contact/
- www.brightlinktech.com/industries/
- www.brightlinktech.com/industries/nonprofit-it-services/
- www.brightlinktech.com/industries/healthcare-it-services/
- www.brightlinktech.com/industries/accounting-it-services/
- www.brightlinktech.com/does-your-business-need-internal-technology-staff-or-outsourced-it-support/
- www.brightlinktech.com/on-site-vs-remote-it-support/
- www.brightlinktech.com/services/information-security-services/
- www.brightlinktech.com/new-customers/
- www.brightlinktech.com/tech-news/
Anything not found stays empty. We never guess. Spot an error? Correct it.