MSP-US-IN-BRIGHTWORKS-GROUP-
Brightworks Group LLC
Managed service provider · Carmel, Indiana
11–50 staffFounded 201224/7
Website brightworksgroup.netLinkedIn
Last checked 9 Nov 2026 · 32 sourced facts
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“Brightworks offers human-centered IT managed services, cybersecurity services, cloud services & custom IT consulting. Let us solve your IT problems.”reported by the company · brightworksgroup.net · 9 Nov 2026
- Staff / size
- 11–50
- Founded
- 201214 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 4
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityWebrootSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Webroot | named on their site · brightworksgroup.net · 9 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · brightworksgroup.net · 9 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From brightworksgroup.net/pure-storage/, brightworksgroup.net/managed-cloud-security/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSSSOC 2ISO 27001GDPRFTC Safeguards
3Industries served
HealthcarepageLegalpageAccountingpageManufacturingpage
| Client size targeted | “20 to 500 employees”reported by the company · brightworksgroup.net · 9 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /managed-it-services-healthcare/, /managed-it-services-law-firms/, /managed-it-services-accounting-firms/, /managed-it-services-manufacturing/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · brightworksgroup.net · 9 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · brightworksgroup.net · 9 Nov 2026 |
| After-hours / emergency line | yesreported by the company · brightworksgroup.net · 9 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 880 Monon Grn Blvd Ste 101, Carmel, IN 46032Google Maps listing · google.com · 9 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Brightworks Group LLCGoogle Maps listing · google.com · 9 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 317-983-5000Google Maps listing · google.com · 9 Nov 2026 |
| Business mailbox | contact@brightworksgroup.netreported by the company · brightworksgroup.net · 9 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 6 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 33% of the 82 MSPs in Indiana with a known size.
- 1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2012Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Indiana
Accent ConsultingLafayette · 11–50 staff
AISIndianapolis · 11–50 staff
G6 ITFort Wayne · 11–50 staff
EMPIGO Technologies / SureTecIndianapolis · 11–50 staff
OnTrack IT Partners, Inc.Carmel · 1–10 staff
Phantom Technology SolutionsRolling Prairie · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Indiana · other MSPs offering help desk / it support.
10Revision history and sources
Researched 9 Nov 2026 (full pass), last checked 9 Nov 2026. 13 public pages read.
Logo: from brightworksgroup.net, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- brightworksgroup.net/
- brightworksgroup.net/about/
- brightworksgroup.net/pure-storage/
- brightworksgroup.net/remote-it-support/
- brightworksgroup.net/on-site-it-support/
- brightworksgroup.net/managed-it-services-law-firms/
- brightworksgroup.net/managed-it-services-healthcare/
- brightworksgroup.net/managed-it-services-manufacturing/
- brightworksgroup.net/managed-it-services-accounting-firms/
- brightworksgroup.net/managed-it-services-technology/
- brightworksgroup.net/it-help-desk/
- brightworksgroup.net/managed-cloud-security/
- brightworksgroup.net/governance-risk-compliance/
Anything not found stays empty. We never guess. Spot an error? Correct it.