MSP-US-IN-ONTRACK-IT-PARTNER
OnTrack IT Partners, Inc.
Managed service provider · Carmel, Indiana
1–10 staffFounded 2019
Website ontrack-it.comLinkedIn
Last checked 8 Nov 2026 · 26 sourced facts
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“Managed IT Services & Cybersecurity for Indianapolis SMBs”reported by the company · ontrack-it.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 20197 yrs
- Offices
- 1
- Services
- 7of 13
- Industries
- 7
- Stack tools
- 1
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- BackupAcronisSite
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Acronis | partner badge on their site · ontrack-it.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · ontrack-it.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From ontrack-it.com/managed-services/, ontrack-it.com/commercial-hvac-software-it-support/, ontrack-it.com/industries/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAASOC 2
3Industries served
HealthcarepageDentalpageLegalpageAccountingpageInsurancepageReal estate / propertypageLogistics & transportpage
| Client size targeted | “SMBs”reported by the company · ontrack-it.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-solutions-for-legal-medical-dental-financial-insurance-cpas/, /industries/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · ontrack-it.com · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · ontrack-it.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 11711 N College Ave #160, Carmel, IN 46032Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Our engineers bring decades of hands-on experience supporting SMB environments throughout Indiana.reported by the company · ontrack-it.com · 8 Nov 2026 |
| Trading name | OnTrack IT Partners, Inc.Google Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 317-846-3101Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 2 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 82 MSPs in Indiana with a known size.
- 1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
- 7 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2019Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Indiana
Brightworks Group LLCCarmel · 11–50 staff
SDTEKFort Wayne · 1–10 staff
QuantaSiSouth Bend · 1–10 staff
Jordan TechMerrillville · 1–10 staff
AVC TechnologyIndianapolis · 1–10 staff
Devoted Technology ServicesKokomo · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Indiana · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 9 public pages read.
Logo: from ontrack-it.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- ontrack-it.com/
- ontrack-it.com/about-us/
- ontrack-it.com/managed-services/
- ontrack-it.com/terms-of-service/
- ontrack-it.com/commercial-hvac-software-it-support/
- ontrack-it.com/contact-us/
- ontrack-it.com/industries/
- ontrack-it.com/it-solutions-for-legal-medical-dental-financial-insurance-cpas/
- ontrack-it.com/it-security-network-infastructure/
Anything not found stays empty. We never guess. Spot an error? Correct it.