MSP-GB-WAL-CCSW-CUSTOM-COMPUT
CCSW (Custom Computer Services (Wales) Ltd
Managed service provider · Cardiff, Wales
11–50 staffFounded 199724/7
Last checked 7 Nov 2026 · 40 sourced facts
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“Cardiff IT support and cyber security since 1997. Cyber Essentials certified, fixed monthly pricing and a local team who actually answer the phone.”reported by the company · ccsw.co.uk · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 199729 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 4
- Stack tools
- 5
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMAteraDNS
- Remote accessSplashtopSite
- Documentationnot found
- SecuritySophosSite
- BackupAcronisSite
- MailMicrosoft 365DNS
- NetworkingUbiquiti UniFiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Atera | detected (public DNS) · support.ccsw.co.uk · 7 Nov 2026 |
| Splashtop | partner badge on their site · ccsw.co.uk · 7 Nov 2026 |
| Sophos | partner badge on their site · ccsw.co.uk · 7 Nov 2026 |
| Ubiquiti UniFi | named on their site · ccsw.co.uk · 8 Nov 2026 |
| Acronis | named on their site · ccsw.co.uk · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · ccsw.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From ccsw.co.uk/unifi/, ccsw.co.uk/it-support/, ccsw.co.uk/it-services/cyber-essentials/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials PlusGDPR
3Industries served
HealthcarepageLegalpageConstructionpageEducationpage
| Client size targeted | “small businesses”reported by the company · ccsw.co.uk · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-support-for-healthcare/, /it-support-for-law-firms/, /it-support-for-construction/, /it-support-for-education/.
4Support model
Published hours: Mon–Fri 8:30am–5pm (local time)
| Support hours | 24/7reported by the company · ccsw.co.uk · 7 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 8:30am–5pmreported by the company · ccsw.co.uk · 7 Nov 2026 |
| 24/7 monitoring | yesreported by the company · ccsw.co.uk · 7 Nov 2026 |
| After-hours / emergency line | yesreported by the company · ccsw.co.uk · 7 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | respond within 24 hoursreported by the company · ccsw.co.uk · 7 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Priory House, Beignon Cl, Ocean Way, Cardiff CF24 5PB, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Since then, CCSW has grown into a trusted IT support provider serving clients across South Wales and throughout the UK.reported by the company · ccsw.co.uk · 7 Nov 2026 |
| Trading name | CCSW (Custom Computer Services (Wales) LtdGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | Custom Computer Services (Wales) Ltdtheir site’s structured data · ccsw.co.uk · 7 Nov 2026 |
| Companies House | 03366720 · Active · SIC 62030 Computer facilities management activities · incorporated 7 May 1997public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 333 014 4544Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | enquiries@ccsw.co.ukreported by the company · ccsw.co.uk · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 7 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentialsreported by the company · ccsw.co.uk · 7 Nov 2026 |
- Larger than 35% of the 46 MSPs in Wales with a known size.
- 5 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 12 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1997Foundedtheir site’s structured data · ccsw.co.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Cardiff
NetSec LimitedCardiff · 11–50 staff
Alphabyte ITCardiff · 11–50 staff
PureCyber LimitedCardiff · 11–50 staff
b2b IT ServicesCardiff · 11–50 staff
Impact IT SolutionsCardiff
Aytel Systems LtdCardiff · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Cardiff · all MSPs in Wales · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 16 public pages read.
Logo: from ccsw.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- ccsw.co.uk/
- ccsw.co.uk/news/
- ccsw.co.uk/about-us/
- ccsw.co.uk/unifi/
- ccsw.co.uk/sophos/
- ccsw.co.uk/it-support/
- ccsw.co.uk/contact-us/
- ccsw.co.uk/it-support-for-education/
- ccsw.co.uk/it-support-for-law-firms/
- ccsw.co.uk/it-support-for-healthcare/
- ccsw.co.uk/it-support-for-construction/
- ccsw.co.uk/careers/
- ccsw.co.uk/remote/
- ccsw.co.uk/it-services/cyber-security/
- ccsw.co.uk/it-services/cyber-essentials/
- ccsw.co.uk/it-services/clients/
Anything not found stays empty. We never guess. Spot an error? Correct it.