MSP-US-IL-CLOUD5-COMMUNICATI
Cloud5 Communications
Managed service provider · Chicago, Illinois
501+ staff24/7
Last checked 8 Nov 2026 · 26 sourced facts
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“We Don’t Just Manage Technology. We Help Hospitality Businesses Perform.”reported by the company · cloud5.com · 8 Nov 2026
- Staff / size
- 501+
- Founded
- –
- Offices
- 3
- Services
- 8of 13
- Industries
- 2
- Stack tools
- 7
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingServiceNowDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecuritySentinelOneSiteKnowBe4Site
- BackupAxcientSite
- MailMicrosoft 365DNS
- NetworkingFortinetSiteCisco MerakiSite
- Vendor, product not namedConnectWiseSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ServiceNow | detected (public DNS) · support.cloud5.com · 8 Nov 2026 |
| SentinelOne | partner badge on their site · cloud5.com · 8 Nov 2026 |
| KnowBe4 | partner badge on their site · cloud5.com · 8 Nov 2026 |
| Fortinet | partner badge on their site · cloud5.com · 8 Nov 2026 |
| Cisco Meraki | partner badge on their site · cloud5.com · 8 Nov 2026 |
| Axcient | partner badge on their site · cloud5.com · 8 Nov 2026 |
| ConnectWise (product not named) | partner badge on their site · cloud5.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · cloud5.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (not found)
- Backup / disaster recovery (not found)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From cloud5.com/managed-services/, cloud5.com/about/, cloud5.com/voice-systems/. Empty squares: not found on their pages.
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industry/hospitality/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · cloud5.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 820 W Jackson Blvd #150b, Chicago, IL 60607Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Earth City, MO · Springfield, MAreported by the company · cloud5.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Cloud5 CommunicationsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 877-241-2516Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 1.9 / 5 from 37 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 501+ staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 501-1,000 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 96% of the 73 MSPs in Illinois with a known size.
- 7 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2026Solution Provider 500reported by the company · cloud5.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Chicago
EMPIST®Chicago- Framework ITChicago · 11–50 staff
Leapfrog Technology GroupChicago
Access OneChicago · 51–200 staff
Handled IT PartnersChicago · 11–50 staff
Dynamic Solutions GroupChicago
Same town first, then similar size, stack and services. More: all MSPs in Chicago · all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from cloud5.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- cloud5.com/
- cloud5.com/about/
- cloud5.com/careers/
- cloud5.com/voice-systems/
- cloud5.com/managed-services/
- cloud5.com/internet-solutions/
- cloud5.com/contact/
- cloud5.com/industry-partners/
- cloud5.com/industry/hospitality/
- cloud5.com/industry/multi-dwelling-unit/
- cloud5.com/internet-solutions/managed-wifi-hsia/
- cloud5.com/support/
- cloud5.com/press-releases/
- www.paycomonline.net/v4/ats/web.php/portal/60FF9CD7315450A9B1CA88F8F04FAE02/career-page?jpt=10b4ac70b247679fe14f2b9275f4b771
Anything not found stays empty. We never guess. Spot an error? Correct it.