MSP-US-TN-COMPUTER-AND-COMMU
Computer & Communications Innovations
Managed service provider · Lebanon, Tennessee
1–10 staffFounded 2009
Last checked 8 Nov 2026 · 24 sourced facts
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“For more than 25 years, CCI has been delivering exceptional IT support services to Middle Tennessee. Our comprehensive range of offerings includes Managed IT services, proficient Network installation and troubleshooti…”reported by the company · cciustn.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 200917 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 0
- Stack tools
- 2
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingFreshservice / FreshdeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingUbiquiti UniFiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Freshservice / Freshdesk | detected (public DNS) · helpdesk.cciustn.com · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · cciustn.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · cciustn.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From cciustn.com/services, cciustn.com/cybersecurity, cciustn.com. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
Published hours: Mon–Fri 8am–5pm (local time)
| Support hours | Business hoursreported by the company · cciustn.com · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 8am–5pmreported by the company · cciustn.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · cciustn.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 107 Winwood Dr, Lebanon, TN 37087Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Lebanon, TN — proudly serving the South East regionreported by the company · cciustn.com · 8 Nov 2026 |
| Trading name | Computer & Communications InnovationsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Computer & Communications Innovationstheir site’s structured data · cciustn.com · 8 Nov 2026 |
| Phone (switchboard) | +1 615-928-2438Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | help@cciustn.comreported by the company · cciustn.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 40 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | 150+reported by the company · cciustn.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 80 MSPs in Tennessee with a known size.
- 2 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2009Foundedreported by the company · cciustn.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Tennessee
CloudSmart ITBrentwood · 1–10 staff
M3 SolutionsColumbia · 1–10 staff
Solomon ITOak Ridge · 1–10 staff
Artis Networks, Inc.Lafayette · 1–10 staff
NorDutch Technologies, Inc.Franklin · 1–10 staff
T S MicroParis · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Tennessee · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 8 public pages read.
Logo: from images.squarespace-cdn.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.