MSP-GB-NOR-CONCEPT-IT
Concept IT
Managed service provider · Stanley, North East England
11–50 staffFounded 2005
Website concept-its.co.ukLinkedIn
Last checked 8 Nov 2026 · 22 sourced facts
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“Concept IT - Providing high quality, award winning IT Support to business and charities in Newcastle, Durham, Gateshead and Sunderland.”reported by the company · concept-its.co.uk · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200521 yrs
- Offices
- 1
- Services
- 5of 13
- Industries
- 0
- Stack tools
- 3
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityWebrootSiteProofpointSite
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.concept-its.co.uk · 8 Nov 2026 |
| Webroot | named on their site · concept-its.co.uk · 8 Nov 2026 |
| Proofpoint | partner badge on their site · concept-its.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (not found)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From concept-its.co.uk/what-we-do/, concept-its.co.uk/what-we-do/gdpr/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
no industry pages found
| Client size targeted | “SME”reported by the company · concept-its.co.uk · 8 Nov 2026 |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Tanfield Lea North Industrial Estate, Tanfield Lea Business Centre, Tanfield Lea, Stanley DH9 9DB, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Concept ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Concept IT Services Ltdtheir site’s structured data · concept-its.co.uk · 8 Nov 2026 |
| Companies House | 05370595 · Active · SIC 62090 Other information technology service activities · incorporated 21 February 2005public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1207 234637Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@concept-its.co.ukreported by the company · concept-its.co.uk · 8 Nov 2026 |
| Ownership | Corporate parent (Companies House) Concept Technology Group Ltdpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 4.8 / 5 from 31 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 43% of the 30 MSPs in North East England with a known size.
- 3 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 5 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2005Foundedreported by the company · concept-its.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in North East England
MSC IT SolutionsHartlepool · 11–50 staff
Atlas Cloud LtdNewcastle upon Tyne · 11–50 staff
HTGHebburn · 11–50 staff
Bondgate IT Services LimitedDarlington · 11–50 staff
Working IT Solutions Ltd StocktonStockton-on-Tees · 11–50 staff
Askaris Cyber SecurityStockton-on-Tees · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in North East England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 12 public pages read.
Logo: from concept-its.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.concept-its.co.uk/
- www.concept-its.co.uk/about/
- www.concept-its.co.uk/about/careers/
- www.concept-its.co.uk/what-we-do/
- www.concept-its.co.uk/what-we-do/gdpr/
- www.concept-its.co.uk/about/quality-service/
- www.concept-its.co.uk/get-in-touch-award-winning-concept-it-services-durham/
- www.concept-its.co.uk/how-we-do-it/our-technology/
- www.concept-its.co.uk/about/partners-and-accreditations/
- www.concept-its.co.uk/about/who-we-support/
- www.concept-its.co.uk/what-we-do/cyber-security/
- www.concept-its.co.uk/about/testimonials/
Anything not found stays empty. We never guess. Spot an error? Correct it.