MSP-GB-NOR-MSC-IT-SOLUTIONS
MSC IT Solutions
Managed service provider · Hartlepool, North East England
13 staffFounded 2011
Last checked 7 Nov 2026 · 22 sourced facts
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“Are You Ready To Put An End To Expensive, Frustrating Computer Problems Finally and Forever? If so, call us today and we'll show you how we can make your computer problems go away finally and forever!”reported by the company · mscits.co.uk · 7 Nov 2026
- Staff / size
- 13
- Founded
- 201115 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 0
- Stack tools
- 3
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingFortinetSite
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.mscits.co.uk · 7 Nov 2026 |
| Fortinet | partner badge on their site · mscits.co.uk · 7 Nov 2026 |
| Datto (product not named) | partner badge on their site · mscits.co.uk · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · mscits.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From mscits.co.uk/managed-it-services/, mscits.co.uk/voip-services/, mscits.co.uk/co-managed-it-services/. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · mscits.co.uk · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Richmond House, 1 Lowthian Rd, Hartlepool TS24 8BH, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | MSC IT SolutionsGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | MSC IT SOLUTIONS LTDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | 07669394 · Active · SIC 62020 Information technology consultancy activities · incorporated 14 June 2011public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 1429 225300Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | info@mscits.co.ukreported by the company · mscits.co.uk · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 4.9 / 5 from 19 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | 13reported by the company · mscits.co.uk · 7 Nov 2026 |
|---|---|
| Size band | 11–50 staffreported by the company · mscits.co.uk · 7 Nov 2026 |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 43% of the 30 MSPs in North East England with a known size.
- 3 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2011Foundedreported by the company · mscits.co.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in North East England
High Tide GroupHartlepool
Atlas Cloud LtdNewcastle upon Tyne · 11–50 staff
Concept ITStanley · 11–50 staff
Net DefenceGateshead · 11–50 staff
Working IT Solutions Ltd StocktonStockton-on-Tees · 11–50 staff
HTGHebburn · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in North East England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 10 public pages read.
Logo: from mscits.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.