MSP-GB-LON-DOVETAIL-IT-SUPPOR
Dovetail IT Support Limited
Managed service provider · London, London
11–50 staffFounded 2008
Website dovetail.londonLinkedIn
Last checked 8 Nov 2026 · 31 sourced facts
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“Cyber security and IT support London businesses rely on: helpdesk, Cyber Essentials and Apple expertise for creative agencies, not-for-profits and SaaS.”reported by the company · dovetail.london · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200818 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 0
- Stack tools
- 7
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessSplashtopSite
- Documentationnot found
- SecurityWebrootSiteThreatDown (Malwarebytes)SiteMimecastSite
- Backupnot found
- Mailnot found
- NetworkingSonicWallSiteUbiquiti UniFiSite
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Splashtop | detected (link on their site) · dovetail.london · 8 Nov 2026 |
| Webroot | partner badge on their site · dovetail.london · 8 Nov 2026 |
| ThreatDown (Malwarebytes) | partner badge on their site · dovetail.london · 8 Nov 2026 |
| Mimecast | partner badge on their site · dovetail.london · 8 Nov 2026 |
| SonicWall | partner badge on their site · dovetail.london · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · dovetail.london · 8 Nov 2026 |
| Datto (product not named) | partner badge on their site · dovetail.london · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From dovetail.london/services, dovetail.london/partners, dovetail.london/cyber-essentials, dovetail.london. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
no industry pages found
| Client size targeted | “4 to 80 staff”reported by the company · dovetail.london · 8 Nov 2026 |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 218 Strand, Temple, London WC2R 1AT, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Dovetail IT Support LimitedGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Dovetail IT Support Limitedreported by the company · dovetail.london · 8 Nov 2026 |
| Companies House | 09860629 · Active · SIC 62012 Business and domestic software development; 62020 Information technology consultancy activities · incorporated 6 November 2015public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 20 3370 9720Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.5 / 5 from 11 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | ISO 27001 · ISO 9001 · Cyber Essentialsreported by the company · dovetail.london · 8 Nov 2026 |
- Larger than 30% of the 366 MSPs in London with a known size.
- 7 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 8 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2008Foundedreported by the company · uk.linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
Techrelate LtdLondon · 11–50 staff
Blue Saffron LimitedLondon · 11–50 staff
Dr LogicLondon · 11–50 staff
Sereno IT SupportLondon · 11–50 staff- CardonetLondon
Reflective IT SolutionsLondon · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 10 public pages read.
Logo: from dovetail.london, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- dovetail.london/
- dovetail.london/about-us
- dovetail.london/partners
- dovetail.london/services
- dovetail.london/contact
- dovetail.london/apple-premium-technical-partner
- dovetail.london/iso27001-certification-world-class-security
- dovetail.london/client-portal
- dovetail.london/cyber-essentials
- dovetail.london/clients
Anything not found stays empty. We never guess. Spot an error? Correct it.