MSP-GB-YOR-DUOCALL-MSP
DuoCall MSP
Managed service provider · Rotherham, Yorkshire and the Humber
11–50 staffFounded 2007
Last checked 7 Nov 2026 · 31 sourced facts
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“Providing your workforce with tools to collaborate and communicate smarter and more efficiently, enhancing your customer service and productivity.”reported by the company · duocall.co.uk · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 200719 yrs
- Offices
- 2
- Services
- 10of 13
- Industries
- 0
- Stack tools
- 5
- Certifications
- 2
- Support
- –
1Stack: the tools we found
- PSA / ticketingHaloPSADNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityBarracudaSite
- BackupVeeamSite
- Mailnot found
- NetworkingSonicWallSiteUbiquiti UniFiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| HaloPSA | detected (public DNS) · portal.duocall.co.uk · 7 Nov 2026 |
| Barracuda | partner badge on their site · duocall.co.uk · 7 Nov 2026 |
| SonicWall | partner badge on their site · duocall.co.uk · 7 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · duocall.co.uk · 7 Nov 2026 |
| Veeam | partner badge on their site · duocall.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (offered)
From duocall.co.uk/products-services, duocall.co.uk/products-services/hikvision-cctv, duocall.co.uk/products-services/it, duocall.co.uk/products-services/it/cyber-security. Empty squares: not found on their pages.
Compliance frameworks named: Cyber Essentials PlusISO 27001
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · duocall.co.uk · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | answer all calls within 10 secondsreported by the company · duocall.co.uk · 7 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 8, Genesis Business Park, Sheffield Rd, Rotherham S60 1DX, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Oxfordshirereported by the company · duocall.co.uk · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | DuoCall MSPGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | DuoCall Communications Ltd.reported by the company · duocall.co.uk · 7 Nov 2026 |
| Companies House | 06330709 · Active · SIC 61100 Wired telecommunications activities; 61200 Wireless telecommunications activities; 61900 Other telecommunications activities; 62090 Other information technology service activities · incorporated 1 August 2007public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 333 313 5000Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | hello@duocall.co.ukreported by the company · duocall.co.uk · 7 Nov 2026 |
| Ownership | Corporate parent (Companies House) Southern Communications Holdings Limited (08413599)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 4.3 / 5 from 19 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | ISO 27001 · Cyber Essentials Plusreported by the company · duocall.co.uk · 7 Nov 2026 |
- Larger than 35% of the 111 MSPs in Yorkshire and the Humber with a known size.
- 5 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 10 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2007Foundedreported by the company · uk.linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Rotherham
360 OfficeRotherham · 11–50 staff
One2Call LtdSheffield · 11–50 staff
WicresoftHuddersfield · 11–50 staff
IT DeskRotherham · 11–50 staff
Mansys UK LtdLeeds · 11–50 staff
PrimaryTechHull · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Rotherham · all MSPs in Yorkshire and the Humber · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 14 public pages read.
Logo: from duocall.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- duocall.co.uk/
- duocall.co.uk/about
- duocall.co.uk/about/work-at-duocall
- duocall.co.uk/products-services
- duocall.co.uk/products-services/it
- duocall.co.uk/openscape-business/ucs
- duocall.co.uk/contact
- duocall.co.uk/legal
- duocall.co.uk/products-services/hikvision-cctv/colorvu
- duocall.co.uk/products-services/hikvision-cctv/acusense
- duocall.co.uk/products-services/it/it-support
- duocall.co.uk/products-services/hikvision-cctv
- duocall.co.uk/products-services/it/cyber-security
- duocall.co.uk/testimonials
Anything not found stays empty. We never guess. Spot an error? Correct it.