
MSP-GB-YOR-ONE2CALL-LTD
One2Call Ltd
Managed service provider · Sheffield, Yorkshire and the Humber
11–50 staffFounded 2012
Last checked 7 Nov 2026 · 37 sourced facts
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“IT that just works, no faff! Straight-talking IT Managed Services Provider (MSP) serving Yorkshire and the UK from our Sheffield home. 5* Google Rating.”reported by the company · one2call.net · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 201214 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 1
- Stack tools
- 10
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingConnectWise PSASiteHaloPSADNS
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- SecuritySentinelOneSiteBarracudaSite
- BackupVeeamSiteAcronisSite
- Mailnot found
- NetworkingCisco MerakiSiteUbiquiti UniFiSite
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ConnectWise PSA | detected (link on their site) · one2call.net · 7 Nov 2026 |
| HaloPSA | detected (public DNS) · portal.one2call.net · 7 Nov 2026 |
| ScreenConnect | detected (link on their site) · one2call.net · 7 Nov 2026 |
| SentinelOne | partner badge on their site · one2call.net · 7 Nov 2026 |
| Barracuda | partner badge on their site · one2call.net · 7 Nov 2026 |
| Cisco Meraki | partner badge on their site · one2call.net · 7 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · one2call.net · 7 Nov 2026 |
| Veeam | partner badge on their site · one2call.net · 7 Nov 2026 |
| Acronis | partner badge on their site · one2call.net · 7 Nov 2026 |
| 3CX | partner badge on their site · one2call.net · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From one2call.net/managed-it-services, one2call.net/about-us, one2call.net/cyber-security. Empty squares: not found on their pages.
Compliance frameworks named: Cyber Essentials PlusISO 27001
3Industries served
| Client size targeted | “SMEs”reported by the company · one2call.net · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /case-studies/transforming-uk-manufacturing-operations-though-close-co-managed-it-collaboration.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · one2call.net · 7 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Unit 5-8, Jessops Riverside, 800 Brightside Ln, Sheffield S9 2RX, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | One2Call LtdGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | One2Call Ltd.reported by the company · one2call.net · 7 Nov 2026 |
| Companies House | 06220567 · Active · SIC 82990 Other business support service activities not elsewhere classified · incorporated 20 April 2007public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 114 230 0080Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | helpdesk@one2call.netreported by the company · one2call.net · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 126 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · one2call.net · 7 Nov 2026 |
| Vendor partner tiers | 3CX Platinum Partnerpartner badge on their site · one2call.net · 7 Nov 2026 |
| Own certifications | Cyber Essentials Plusreported by the company · one2call.net · 7 Nov 2026 |
- Larger than 37% of the 87 MSPs in Yorkshire and the Humber with a known size.
- 10 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2012Foundedreported by the company · one2call.net · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| £65 | user / month | – | reported by the company · one2call.net · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Sheffield
Affinity IT Services LtdSheffield · 11–50 staff
1101Sheffield · 11–50 staff
ResolveSheffield · 11–50 staff
PrimaryTechHull · 11–50 staff
WicresoftHuddersfield · 11–50 staff
DuoCall MSPRotherham · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Sheffield · all MSPs in Yorkshire and the Humber · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 9 public pages read.
Logo: from one2call.net, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- one2call.net/
- one2call.net/about-us
- one2call.net/managed-it-services
- one2call.net/contact-us
- one2call.net/technology-health-check
- one2call.net/careers
- one2call.net/get-support
- one2call.net/cyber-security
- one2call.net/case-studies/transforming-uk-manufacturing-operations-though-close-co-managed-it-collaboration
Anything not found stays empty. We never guess. Spot an error? Correct it.