MSP-US-NY-FIRSTLIGHT-CLOUD-X
Firstlight Cloud Xchange
Managed service provider · Long Island City, New York
Founded 200324/7
Last checked 8 Nov 2026 · 30 sourced facts
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“Portfolio of 125+ high performing providers and suppliers to choose from”reported by the company · fcxnyc.com · 8 Nov 2026
- Staff / size
- –
- Founded
- 200323 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 5
- Stack tools
- 3
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingFortinetSite
- VoiceRingCentralSite8x8Site
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Fortinet | partner badge on their site · fcxnyc.com · 8 Nov 2026 |
| RingCentral | partner badge on their site · fcxnyc.com · 8 Nov 2026 |
| 8x8 | partner badge on their site · fcxnyc.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · fcxnyc.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (not found)
- AI services (offered)
From fcxnyc.com/pricing/, fcxnyc.com/cyber-security-consulting/, fcxnyc.com/healthcare-solutions/, fcxnyc.com/ai-code-of-ethics/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSSGDPR
3Industries served
LegalpageFinancial servicespageManufacturingpageConstructionpageLogistics & transportpage
| Client size targeted | “small and medium sized businesses”reported by the company · fcxnyc.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /legal-industry-services/, /financial-industry-services, /manufacturing-industry-services/, /industries-construction/, /content/dam/honeywell-edam/sps/common/en-us/industries/transportation-and-logistics/common/documents/sps-ppr-transport-logistics-appbrief-scanning-at-distance-en-us-ltr.pdf.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · fcxnyc.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | Response in under 30 minutesreported by the company · fcxnyc.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 34-18 Northern Blvd, Long Island City, NY 11101Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Firstlight Cloud XchangeGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 888-329-6920Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | 500+reported by the company · fcxnyc.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 3 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2003Foundedreported by the company · fcxnyc.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in New York
smartIT LLCBay Shore
TCI TechnologiesWilliston Park · 11–50 staff
StoredTechAlbany · 51–200 staff
JuvinTechNew York · 11–50 staff
My Tech Solution, INCMineola
BrightWorks ITPoughkeepsie · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in New York · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from i0.wp.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- fcxnyc.com/
- fcxnyc.com/about-us/
- fcxnyc.com/team-fcx/
- fcxnyc.com/pricing/
- fcxnyc.com/ai-code-of-ethics/
- fcxnyc.com/healthcare-solutions/
- fcxnyc.com/contact-us/
- fcxnyc.com/legal-industry-services/
- fcxnyc.com/industries-construction/
- fcxnyc.com/financial-industry-services/
- fcxnyc.com/manufacturing-industry-services/
- fcxnyc.com/partner-videos/
- fcxnyc.com/level-2-service-support/
- fcxnyc.com/cyber-security-consulting/
- fcxnyc.com/cyber-security-resources/
- fcxnyc.com/testimonials/
Anything not found stays empty. We never guess. Spot an error? Correct it.