
MSP-GB-WAL-FRESH-TECH
Fresh Tech
Managed service provider · Ludlow, Wales
Founded 2014
Last checked 7 Nov 2026 · 30 sourced facts
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“Friendly, expert business IT support across Shropshire, Herefordshire and the Welsh Borders. From £40/user/month. No 3-year lock-ins. Fast remote fixes.”reported by the company · fresh-tech.uk · 7 Nov 2026
Basic profile: fewer than six sourced facts so far. The full profile is in research: it is reachable from lists but not offered to search engines until a research wave fills it in.
- Staff / size
- –
- Founded
- 201412 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 7
- Stack tools
- 1
- Certifications
- 1
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityHuntressSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Huntress | named on their site · fresh-tech.uk · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · fresh-tech.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From fresh-tech.uk/pricing, fresh-tech.uk, fresh-tech.uk/compare, fresh-tech.uk/services. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials Plus
3Industries served
HealthcarepageLegalpageAccountingpageManufacturingpageNonprofit / charitypageEducationpageAgriculturepage
| Client size targeted | “5–50 staff”reported by the company · fresh-tech.uk · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare, /industries/solicitors, /industries/accountants, /industries/manufacturing, /industries/charities, /industries/agriculture.
4Support model
Published hours: Mon–Fri 9am–5pm (local time)
| Support hours | Business hoursreported by the company · fresh-tech.uk · 7 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 9am–5pmreported by the company · fresh-tech.uk · 7 Nov 2026 |
| 24/7 monitoring | yesreported by the company · fresh-tech.uk · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | local (as published)reported by the company · fresh-tech.uk · 7 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 28 Livesey Ave, Ludlow SY8 1HN, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Fresh TechGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 1584 517234Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | hello@fresh-tech.ukreported by the company · fresh-tech.uk · 7 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Cloud Solution Providerpartner badge on their site · fresh-tech.uk · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 1 stack tool found vs a median of 2 across 1,579 fully researched UK MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2014Foundedreported by the company · fresh-tech.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Wales
CCSW (Custom Computer Services (Wales) LtdCardiff · 11–50 staff
Flotek Group Limited SwanseaSwansea · 51–200 staff
Specialist Networks Operations LtdOswestry · 51–200 staff
Impact IT SolutionsCardiff
NetSec LimitedCardiff · 11–50 staff
Team Metalogic LtdCaerphilly · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Wales · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (basic pass), last checked 7 Nov 2026. 7 public pages read.
Logo: from fresh-tech.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.