MSP-GB-EAS-GENMAR-BUSINESS-IT
Genmar Business IT Support
Managed service provider · Bishop's Stortford, East of England
26 staffFounded 199624/7
Last checked 7 Nov 2026 · 41 sourced facts
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“Award-winning managed IT services & IT support since 1996. Cyber security, Microsoft 365 & cloud for businesses across Hertfordshire, Essex & London.”reported by the company · genmar.co.uk · 7 Nov 2026
- Staff / size
- 26
- Founded
- 199630 yrs
- Offices
- 1
- Services
- 13of 13
- Industries
- 2
- Stack tools
- 3
- Certifications
- 3
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingHaloPSASite
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityHuntressSiteBitdefenderSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| HaloPSA | detected (link on their site) · genmar.co.uk · 7 Nov 2026 |
| Huntress | named on their site · genmar.co.uk · 7 Nov 2026 |
| Bitdefender | named on their site · genmar.co.uk · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · genmar.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From genmar.co.uk/sla, genmar.co.uk/pricing, genmar.co.uk/case-studies/kalex-limited-cloud-migration, genmar.co.uk/services. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsISO 27001GDPR
3Industries served
LegalpageReal estate / propertypage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /sectors.
4Support model
Published hours: Mon–Fri 7:45am–6:00pm (local time)
| Support hours | 24/7reported by the company · genmar.co.uk · 7 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 7:45am–6:00pmreported by the company · genmar.co.uk · 7 Nov 2026 |
| 24/7 monitoring | yesreported by the company · genmar.co.uk · 7 Nov 2026 |
| After-hours / emergency line | yesreported by the company · genmar.co.uk · 8 Nov 2026 |
| Help desk location | UK-basedreported by the company · genmar.co.uk · 7 Nov 2026 |
| Outsourcing (as published) | Says it does not outsourcereported by the company · genmar.co.uk · 8 Nov 2026 |
| Response time (as published) | response time is under 15 minutesreported by the company · genmar.co.uk · 7 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Unit 12, The Links Business Centre, Raynham Road Industrial Estate, Bishop's Stortford CM23 5NZ, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Based in Bishop's Stortford, Hertfordshire, we support businesses across the UK.reported by the company · genmar.co.uk · 7 Nov 2026 |
| Trading name | Genmar Business IT SupportGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 330 445 1234Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.9 / 5 from 66 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | 26reported by the company · genmar.co.uk · 7 Nov 2026 |
|---|---|
| Size band | 11–50 staffreported by the company · genmar.co.uk · 7 Nov 2026 |
| LinkedIn company size | not published |
| Clients (as published) | 150+reported by the company · genmar.co.uk · 7 Nov 2026 |
| Microsoft partner | Microsoft Partnerpartner badge on their site · genmar.co.uk · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | ISO 27001 · Cyber Essentialsreported by the company · genmar.co.uk · 7 Nov 2026 |
- Larger than 38% of the 155 MSPs in East of England with a known size.
- 3 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 13 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1996Foundedreported by the company · genmar.co.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| £55 | user / month | – | reported by the company · genmar.co.uk · 8 Nov 2026 |
| £90 | server / month | – | reported by the company · genmar.co.uk · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in East of England
TechWyse LimitedBishop's Stortford · 11–50 staff
CranberryKing's Lynn · 11–50 staff
Clipeum ITNorwich · 11–50 staff
ITbuilder Ltd.Hertford · 11–50 staff
Lucid Systems LtdIpswich · 11–50 staff
SwiftcommPeterborough · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in East of England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 15 public pages read.
Logo: from genmar.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.genmar.co.uk/
- www.genmar.co.uk/about
- www.genmar.co.uk/sla
- www.genmar.co.uk/pricing
- www.genmar.co.uk/services
- www.genmar.co.uk/sectors
- www.genmar.co.uk/sectors/property
- www.genmar.co.uk/case-studies/kalex-limited-cloud-migration
- www.genmar.co.uk/customer-portal
- www.genmar.co.uk/main-service/cyber-security
- www.genmar.co.uk/case-studies/cmp-solutions-cyber-security
- www.genmar.co.uk/partner-program
- www.genmar.co.uk/insights/why-you-should-partner-with-a-msp
- www.genmar.co.uk/insights/as-ai-improves---are-architects-jobs-at-risk
- www.genmar.co.uk/insights/how-to-audit-your-business-processes-for-ai-and-automation-opportunities
Anything not found stays empty. We never guess. Spot an error? Correct it.