MSP-GB-EAS-LUCID-SYSTEMS-LTD
Lucid Systems Ltd
Managed service provider · Ipswich, East of England
11–50 staffFounded 2009
Website lucidsystems.co.ukLinkedIn
Last checked 7 Nov 2026 · 27 sourced facts
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“Need an experienced IT Support provider in Ipswich? Lucid Systems provide exceptional IT support services to businesses across East Anglia.”reported by the company · lucidsystems.co.uk · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 200917 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 1
- Stack tools
- 1
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingHaloPSADNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| HaloPSA | detected (public DNS) · portal.lucidsystems.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From lucidsystems.co.uk/it-support/, lucidsystems.co.uk/cyber-security/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
| Client size targeted | “small businesses”reported by the company · lucidsystems.co.uk · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-budgets-in-the-shipping-and-logistics-sector/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · lucidsystems.co.uk · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | local (as published)reported by the company · lucidsystems.co.uk · 7 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Blue Sky Business Centre, Silver Hill, Hintlesham, Ipswich IP8 3NJ, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Lucid Systems LtdGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 1473 355199Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | info@lucidsystems.co.ukreported by the company · lucidsystems.co.uk · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 4.9 / 5 from 100 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Gold Partner (legacy) · Microsoft Solutions Partnerpartner badge on their site · lucidsystems.co.uk · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentialsreported by the company · lucidsystems.co.uk · 7 Nov 2026 |
- Larger than 38% of the 155 MSPs in East of England with a known size.
- 1 stack tool found vs a median of 1 across 3,277 fully researched UK MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2009Foundedreported by the company · uk.linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Ipswich
Plan-IT Consulting LtdIpswich · 1–10 staff
Genmar Business IT SupportBishop's Stortford · 11–50 staff
Clipeum ITNorwich · 11–50 staff
ITbuilder Ltd.Hertford · 11–50 staff
AnyITIpswich
TechWyse LimitedBishop's Stortford · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Ipswich · all MSPs in East of England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 13 public pages read.
Logo: from lucidsystems.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.lucidsystems.co.uk/
- www.lucidsystems.co.uk/it-support/
- www.lucidsystems.co.uk/it-support/cloud-services/
- www.lucidsystems.co.uk/cyber-security/
- www.lucidsystems.co.uk/contact/
- www.lucidsystems.co.uk/our-sectors/
- www.lucidsystems.co.uk/cyber-security/cyber-essentials/
- www.lucidsystems.co.uk/careers/
- www.lucidsystems.co.uk/it-support-essex/
- www.lucidsystems.co.uk/cyber-security-packages/
- www.lucidsystems.co.uk/cyber-security/security-and-threat-management/
- www.lucidsystems.co.uk/testimonials/
- www.lucidsystems.co.uk/news-views/
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