MSP-US-FL-HEALTHDESK-IT
HealthDesk IT
Managed service provider · Jacksonville, Florida
Last checked 8 Nov 2026 · 10 sourced facts
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“One flat monthly rate covers your help desk, computers, email, and security. No tiers, no jargon. Serving Jacksonville businesses.”reported by the company · healthdesk.care · 8 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 5of 13
- Industries
- 0
- Stack tools
- 0
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · healthdesk.care · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From healthdesk.care. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · healthdesk.care · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 245 Riverside Ave Ste 100, Jacksonville, FL 32202Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | We serve on-site in Jacksonville and the surrounding area, including Riverside, Avondale, San Marco, Southside, Jacksonville Beach, and Orange Park.reported by the company · healthdesk.care · 8 Nov 2026 |
| Trading name | HealthDesk ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 904-454-4343Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@healthdesk.carereported by the company · healthdesk.care · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 12 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 0 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 5 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Jacksonville
Scarlett GroupJacksonville · 51–200 staff
GiaSpaceJacksonville · 11–50 staff
Panda TechnologyJacksonville · 11–50 staff
NetTech ConsultantsJacksonville · 11–50 staff
Logical Business SolutionsJacksonville · 1–10 staff
Simply ITOcala · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Jacksonville · all MSPs in Florida · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 3 public pages read.
Logo: from framerusercontent.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.