MSP-US-MI-HEIDEN-TECHNOLOGY-
Heiden Technology Solutions
Managed service provider · Saginaw, Michigan
11–50 staffFounded 199424/7
Website heidentechnology.comLinkedIn
Last checked 7 Nov 2026 · 28 sourced facts
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“Heiden Technology provides expert Managed IT, Help Desk, and Cybersecurity for Michigan businesses. Secure, reliable, and local IT support.”reported by the company · heidentechnology.com · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 199432 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 4
- Stack tools
- 3
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityBarracudaSite
- Backupnot found
- Mailnot found
- NetworkingFortinetSite
- Vendor, product not namedConnectWiseSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Barracuda | partner badge on their site · heidentechnology.com · 7 Nov 2026 |
| Fortinet | partner badge on their site · heidentechnology.com · 7 Nov 2026 |
| ConnectWise (product not named) | partner badge on their site · heidentechnology.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From heidentechnology.com/services/, heidentechnology.com/services/cyber-security/, heidentechnology.com/services/cloud-hosting/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
HealthcarepageLegalpageManufacturingpageEducationpage
| Client size targeted | “small and mid-sized”reported by the company · heidentechnology.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /markets/healthcare-it/, /markets/legal-it/, /markets/manufacturing-it/, /markets/education-it/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · heidentechnology.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · heidentechnology.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | in-house (not outsourced)reported by the company · heidentechnology.com · 7 Nov 2026 |
| Outsourcing (as published) | Says it does not outsourcereported by the company · heidentechnology.com · 8 Nov 2026 |
| Outsourcing (as published) | Says it does not outsource its help deskreported by the company · heidentechnology.com · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 2825 McCarty Rd, Saginaw, MI 48603Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Heiden Technology SolutionsGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 800-979-9413Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.9 / 5 from 41 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · heidentechnology.com · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 19% of the 79 MSPs in Michigan with a known size.
- 3 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1994Foundedreported by the company · heidentechnology.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Michigan
AdRem Systems CorporationDetroit · 11–50 staff
Structured TechnologiesFlint · 11–50 staff
WaTech Computer ServicesAuburn Hills · 11–50 staff- Cutting Edge Computers Inc.Pontiac · 11–50 staff
CTC TechnologiesAnn Arbor · 11–50 staff
Real IT SolutionsGrand Rapids · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Michigan · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 12 public pages read.
Pages we read
- heidentechnology.com/
- heidentechnology.com/about-us/
- heidentechnology.com/services/
- heidentechnology.com/services/cloud-hosting/
- heidentechnology.com/services/cyber-security/
- heidentechnology.com/contact/
- heidentechnology.com/markets/
- heidentechnology.com/markets/legal-it/
- heidentechnology.com/markets/education-it/
- heidentechnology.com/markets/healthcare-it/
- heidentechnology.com/heiden-technology-solutions-privacy-policy/
- heidentechnology.com/careers/
Anything not found stays empty. We never guess. Spot an error? Correct it.