MSP-US-MI-REAL-IT-SOLUTIONS
Real IT Solutions
Managed service provider · Grand Rapids, Michigan
11–50 staffFounded 200624/7
Website realitsolutions.comLinkedIn
Last checked 8 Nov 2026 · 39 sourced facts
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“Local IT services for Grand Rapids and West Michigan businesses: cybersecurity, cloud, IT consulting, and AI advisory. Thrilled Today or You Don’t Pay.”reported by the company · realitsolutions.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200620 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 4
- Stack tools
- 3
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectDNS
- Documentationnot found
- SecurityMicrosoft DefenderSite
- Backupnot found
- MailMicrosoft 365DNS
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (public DNS) · support.realitsolutions.com · 8 Nov 2026 |
| Microsoft Defender | named on their site · realitsolutions.com · 8 Nov 2026 |
| Datto (product not named) | named on their site · realitsolutions.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · realitsolutions.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From realitsolutions.com/cloud-computing, realitsolutions.com/managed-it-services, realitsolutions.com, realitsolutions.com/cybersecurity/network-security. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTSOC 2GDPRFTC Safeguards
3Industries served
AccountingpageFinancial servicespageManufacturingpageEducationpage
| Client size targeted | “11–50 Employees”reported by the company · realitsolutions.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/it-support-for-cpas-accounting-firms/, /industries/financial-services, /industries/manufacturing-it-services, /industries/education.
4Support model
Published hours: Mon–Fri 8 a.m.–5 p.m. (local time)
| Support hours | 24/7reported by the company · realitsolutions.com · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 8 a.m.–5 p.m.reported by the company · realitsolutions.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · realitsolutions.com · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · realitsolutions.com · 8 Nov 2026 |
| Help desk location | US-basedreported by the company · realitsolutions.com · 8 Nov 2026 |
| Outsourcing (as published) | Says it does not outsourcereported by the company · realitsolutions.com · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 720 3 Mile Rd NW A, Grand Rapids, MI 49544Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Serving Businesses Throughout Greater Grand Rapidsreported by the company · realitsolutions.com · 8 Nov 2026 |
| Trading name | Real IT SolutionsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Real IT Solutions, Inc.their site’s structured data · realitsolutions.com · 8 Nov 2026 |
| Phone (switchboard) | +1 616-209-8900Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | sales@realitsolutions.comreported by the company · realitsolutions.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 84 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 16% of the 57 MSPs in Michigan with a known size.
- 3 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2006Foundedtheir site’s structured data · realitsolutions.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Grand Rapids
Fusion ITGrand Rapids · 11–50 staff
The KR GroupGrand Rapids · 11–50 staff
Apex Digital SolutionsDetroit · 11–50 staff- West Michigan Tech ServicesGrand Rapids
Dynamic EdgeAnn Arbor · 11–50 staff
TAZ Networks IncBrighton · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Grand Rapids · all MSPs in Michigan · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 13 public pages read.
Logo: from realitsolutions.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.realitsolutions.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp
- www.realitsolutions.com/about-us
- www.realitsolutions.com/about-us/guarantee
- www.realitsolutions.com/cloud-computing
- www.realitsolutions.com/managed-it-services
- www.realitsolutions.com/ai-optimization-services
- www.realitsolutions.com/contact-us
- www.realitsolutions.com/industries
- www.realitsolutions.com/industries/education
- www.realitsolutions.com/industries/financial-services
- www.realitsolutions.com/industries/manufacturing-it-services
- www.realitsolutions.com/managed-it-services/it-support
- www.realitsolutions.com/cybersecurity/network-security
Anything not found stays empty. We never guess. Spot an error? Correct it.