HelpDesk Heroes

1Stack: the tools we found

• PSA / ticketingnot found
• RMMnot found
• Remote accessTeamViewerSiteAnyDeskSite
• Documentationnot found
• SecurityBitdefenderSite
• Backupnot found
• Mailnot found
• NetworkingFortinetSite
• Voice3CXSite

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

2Services coverage

• Help desk / IT support (offered)
• Co-managed IT (not found)
• NOC / monitoring (offered)
• SOC / MDR (not found)
• Cybersecurity (offered)
• Cloud / Microsoft 365 / Azure (offered)
• Backup / disaster recovery (offered)
• Compliance (offered)
• VoIP / UCaaS (offered)
• Networking (offered)
• IT procurement (offered)
• vCIO / consulting (offered)
• AI services (offered)

From helpdeskheroes.co.uk/services/, helpdeskheroes.co.uk/managed-it-services-london/, helpdeskheroes.co.uk/cloud-services-london/, helpdeskheroes.co.uk/about/. Empty squares: not found on their pages.

Compliance frameworks named: Cyber EssentialsGDPR

3Industries served

HealthcarepageLegalpageAccountingpageManufacturingpageArchitecture & engineeringpageNonprofit / charitypageEducationpageHospitalitypageReal estate / propertypage

From the MSP’s industry pages and case studies. Sources: /industry-sectors/it-support-for-hospitality-and-restaurants/, /industry-sectors/it-support-for-legal-law-firms/, /industry-sectors/accounting-it-solutions/, /industry-sectors/it-support-for-manufacturing-engineering/, /industry-sectors/it-support-for-charities/, /industry-sectors/it-support-for-school-education/.

4Support model

5Location and company

6Size, certifications and peers

7Timeline

1. 2016Foundedreported by the company · uk.linkedin.com · 8 Nov 2026

Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.

8Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

9Nearby and similar MSPs in London

• Techrelate LtdLondon · 11–50 staff
• Microbyte 24/7 IT SupportLondon · 11–50 staff
• Sereno IT SupportLondon · 11–50 staff
• IT GeeksLondon · 11–50 staff
• Reflective IT SolutionsLondon · 11–50 staff
• Infosec OnlineLondon · 11–50 staff

Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.

10Revision history and sources

Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 17 public pages read.

Anything not found stays empty. We never guess. Spot an error? Correct it.