
MSP-US-NY-HIGH-FALLS-IT-COMP
High Falls IT Company LLC
Managed service provider · Rochester, New York
Website highfallsit.comLinkedIn
Last checked 9 Nov 2026 · 9 sourced facts
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- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 7of 13
- Industries
- 1
- Stack tools
- 0
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailGoogle WorkspaceDNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Google Workspace (own mail) | detected (public DNS) · highfallsit.com · 9 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From highfallsit.com/complete-care-managed-services/, highfallsit.com/cloud-computing-services/. Empty squares: not found on their pages.
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 2604 Elmwood Ave, Rochester, NY 14618Google Maps listing · google.com · 9 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | High Falls IT Company LLCGoogle Maps listing · google.com · 9 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 585-502-8007Google Maps listing · google.com · 9 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 0 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 7 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Rochester
- Info Advantage IncRochester · 11–50 staff
CETechRochester · 11–50 staff
DoxRochester · 11–50 staff
Hurricane Technologies, IncRochester · 1–10 staff
BrightWorks ITPoughkeepsie · 11–50 staff
Solved IT Inc.New York · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Rochester · all MSPs in New York · other MSPs offering help desk / it support.
9Revision history and sources
Researched 9 Nov 2026 (full pass), last checked 9 Nov 2026. 8 public pages read.
Logo: from highfallsit.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.highfallsit.com/contact-us/
- www.highfallsit.com/high-falls-company/
- www.highfallsit.com/answers-to-the-top-five-questions-business-owners-have-about-cloud-computing/
- www.highfallsit.com/cloud-computing-services/
- www.highfallsit.com/complete-care-managed-services/
- www.highfallsit.com/healthcare/
- www.highfallsit.com/can-really-save-thousands-expensive-software-hardware-network-technology-upgrades/
- www.highfallsit.com/portfolio/
Anything not found stays empty. We never guess. Spot an error? Correct it.