MSP-GB-WES-HIXON-GROUP
Hixon Group
Managed service provider · Newcastle, West Midlands
1–10 staffFounded 2011
Website hixongroup.comLinkedIn
Last checked 8 Nov 2026 · 25 sourced facts
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“Hixon Group - Award Winning Business IT Support Services Provider and Cyber Security Specialist based in Newcastle-under-Lyme, Staffordshire.”reported by the company · hixongroup.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 201115 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 1
- Stack tools
- 2
- Certifications
- 2
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- BackupAcronisSite
- MailMicrosoft 365DNS
- NetworkingCisco MerakiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Cisco Meraki | partner badge on their site · hixongroup.com · 8 Nov 2026 |
| Acronis | partner badge on their site · hixongroup.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · hixongroup.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From hixongroup.com/services/, hixongroup.com/it-security/, hixongroup.com. Empty squares: not found on their pages.
Compliance frameworks named: Cyber Essentials
3Industries served
| Client size targeted | “small to medium-sized businesses”reported by the company · hixongroup.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /case-studies/financial-services/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Denise Coates Foundation Building, Home Farm Dr, Keele, Newcastle ST5 5NS, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Hixon GroupGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Hixon Group Limitedtheir site’s structured data · hixongroup.com · 8 Nov 2026 |
| Companies House | 07658475 · Active · SIC 62012 Business and domestic software development; 62020 Information technology consultancy activities · incorporated 6 June 2011public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1782 365124Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@hixongroup.comreported by the company · hixongroup.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 25 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | 300+reported by the company · hixongroup.com · 8 Nov 2026 |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · hixongroup.com · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentialsreported by the company · hixongroup.com · 8 Nov 2026 |
- In the smallest size band, like many of the 97 MSPs in West Midlands with a known size.
- 2 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2011Foundedtheir site’s structured data · hixongroup.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in West Midlands
Vibrant NetworksWalsall · 1–10 staff
EbstarNewcastle · 51–200 staff
ClykNewcastle
The Geek GuysCoventry · 1–10 staff
Computors LtdWolverhampton · 1–10 staff
Cirrus MSP LimitedDroitwich · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in West Midlands · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 10 public pages read.
Logo: from hixongroup.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.hixongroup.com/
- www.hixongroup.com/about-us/
- www.hixongroup.com/about-us/careers/
- www.hixongroup.com/services/
- www.hixongroup.com/it-support/
- www.hixongroup.com/cloud-solutions/
- www.hixongroup.com/contact/
- www.hixongroup.com/it-support/stoke-on-trent/
- www.hixongroup.com/it-security/
- www.hixongroup.com/case-studies/financial-services/
Anything not found stays empty. We never guess. Spot an error? Correct it.