MSP-GB-LON-ICECONNECT
iceConnect
Managed service provider · London, London
1–10 staffFounded 2003
Website iceconnect.comLinkedIn
Last checked 8 Nov 2026 · 31 sourced facts
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“Get our trusted IT support services in London to ensure your IT operations are always-on. For business IT support for business, call us at +44 20 3358 0000”reported by the company · iceconnect.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 200323 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 6
- Stack tools
- 2
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingFreshservice / FreshdeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Freshservice / Freshdesk | detected (public DNS) · support.iceconnect.com · 8 Nov 2026 |
| 3CX | partner badge on their site · iceconnect.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From iceconnect.com/contact-us, iceconnect.com/cyber-security, iceconnect.com/it-support-blog. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsISO 27001GDPR
3Industries served
DentalpageAccountingpageFinancial servicespageManufacturingpageNonprofit / charitypageLogistics & transportpage
| Client size targeted | “25–75 users”reported by the company · iceconnect.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/it-support-for-dentists-london, /industries/it-support-for-financial-services-london/, /industries/it-services-for-manufacturing-industry-london/, /industries/it-support-for-charities-and-non-profits-london/, /industries/it-support-for-wholesale-and-distribution-firms-london/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · iceconnect.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | 15-minute responsereported by the company · iceconnect.com · 8 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 401 Nether St, London N3 1QG, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Chelmsfordreported by the company · iceconnect.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | iceConnectGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 20 3358 0000Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 50 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | 600+reported by the company · iceconnect.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 299 MSPs in London with a known size.
- 2 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2003Foundedreported by the company · iceconnect.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
CBH Computers LtdLondon · 1–10 staff
WeSeeNow®London · 1–10 staff
Mustard ITLondon · 1–10 staff
SystemsCloud Group LtdLondon · 1–10 staff
WeAreLIT Managed ServicesLondon · 1–10 staff
ProximitumLondon · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from iceconnect.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.iceconnect.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing
- www.iceconnect.com/about-us
- www.iceconnect.com/contact-us
- www.iceconnect.com/cloud-services
- www.iceconnect.com/it-support-blog
- www.iceconnect.com/industries
- www.iceconnect.com/industries/hedge-fund-it-support-london
- www.iceconnect.com/industries/it-support-for-dentists-london
- www.iceconnect.com/terms-conditions-for-ice-media-london-limited
- www.iceconnect.com/careers
- www.iceconnect.com/cloud-services/microsoft-365-support-london
- www.iceconnect.com/cyber-security
- www.iceconnect.com/cyber-security/ransomware-resolve
- www.iceconnect.com/testimonials
Anything not found stays empty. We never guess. Spot an error? Correct it.