MSP-US-MD-ICSI
ICSI
Managed service provider · Annapolis, Maryland
11–50 staffFounded 1987
Last checked 8 Nov 2026 · 41 sourced facts
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“ICSI is an IT company in Tampa, Florida, offering managed IT services, Florida IT consulting and cybersecurity for businesses across Florida since 1987.”reported by the company · icsi.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 198739 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 8
- Stack tools
- 4
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessAnyDeskSite
- Documentationnot found
- Securitynot found
- BackupVeeamSite
- MailMicrosoft 365DNS
- NetworkingSonicWallSiteUbiquiti UniFiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| AnyDesk | detected (link on their site) · icsi.com · 8 Nov 2026 |
| SonicWall | partner badge on their site · icsi.com · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · icsi.com · 8 Nov 2026 |
| Veeam | partner badge on their site · icsi.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · icsi.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From icsi.com/managed-it-services/, icsi.com/dc-managed-it-services/, icsi.com/managed-security-services/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSSFINRAITARDFARS
3Industries served
HealthcarepageLegalpageFinancial servicespageManufacturingpageConstructionpageNonprofit / charitypageGovernment / public sectorpageLogistics & transportpage
| Client size targeted | “Small and mid-sized”reported by the company · icsi.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare-managed-it-services-and-support/, /industries/, /industries/financial-services-managed-it-support/, /industries/construction-and-manufacturing-managed-it-services/, /industries/non-profit-managed-it-support/, /industries/government-contractor-managed-it-services/.
4Support model
Published hours: Mon–Fri 8:30 AM–5:00 PM (local time)
| Support hours | Business hoursreported by the company · icsi.com · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 8:30 AM–5:00 PMreported by the company · icsi.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · icsi.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 130 Severn Ave, Annapolis, MD 21403Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Tampa, FLreported by the company · icsi.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | ICSIGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | International Computer Services, Inc.their site’s structured data · icsi.com · 8 Nov 2026 |
| Phone (switchboard) | +1 410-280-3000Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 14 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 32% of the 28 MSPs in Maryland with a known size.
- 4 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1987Foundedtheir site’s structured data · icsi.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Maryland
RedZone Technologies, LLCAnnapolis
OmegaCor TechnologiesMillersville · 11–50 staff
Dresner GroupBel Air · 11–50 staff
Xecunet, LLCFrederick · 11–50 staff
Bmore TechnologyNottingham · 11–50 staff- Innovative IncorporatedHagerstown · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Maryland · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from icsi.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.icsi.com/florida-managed-it-services/
- www.icsi.com/read-our-cyber-security-reports/cybercrime-report/
- www.icsi.com/managed-it-services/
- www.icsi.com/it-services-consulting/
- www.icsi.com/dc-managed-it-services/
- www.icsi.com/contact/
- www.icsi.com/industries/
- www.icsi.com/industries/non-profit-managed-it-support/
- www.icsi.com/industries/financial-services-managed-it-support/
- www.icsi.com/industries/government-contractor-managed-it-services/
- www.icsi.com/career-opportunities/
- www.icsi.com/support/
- www.icsi.com/managed-security-services/
- www.icsi.com/category/weekly-it-security-tip/
- www.icsi.com/testimonials/
- www.icsi.com/category/press-release/
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