MSP-GB-NOR-IT-SUPPORT-365-LTD
IT Support 365 Ltd
Managed service provider · Saint Helens, North West England
11–50 staffFounded 200824/7
Website itsupport365.co.ukLinkedIn
Last checked 7 Nov 2026 · 29 sourced facts
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“IT 365 delivers IT services that small and medium businesses actually need. We focus on essential, business-critical services and Cyber Security.”reported by the company · itsupport365.co.uk · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 200818 yrs
- Offices
- 3
- Services
- 11of 13
- Industries
- 1
- Stack tools
- 1
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.itsupport365.co.uk · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · itsupport365.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From itsupport365.co.uk/pricing/, itsupport365.co.uk/cyber-security-services/, itsupport365.co.uk/managed-it-services/, itsupport365.co.uk/microsoft-365-security/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials Plus
3Industries served
| Client size targeted | “SMEs”reported by the company · itsupport365.co.uk · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /manufacturing-sector-most-targeted-2026/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · itsupport365.co.uk · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | response time of under 30 minutesreported by the company · itsupport365.co.uk · 7 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 103 Leaside, Saint Helens WA9 5GG, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Dorset · Warringtonreported by the company · itsupport365.co.uk · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | IT Support 365 LtdGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | IT SUPPORT 365 LTDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | 06678853 · Active · SIC 62020 Information technology consultancy activities · incorporated 21 August 2008public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 345 051 0600Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | enquiries@itsupport365.co.ukreported by the company · itsupport365.co.uk · 7 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · itsupport365.co.uk · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 33% of the 173 MSPs in North West England with a known size.
- 1 stack tool found vs a median of 1 across 3,277 fully researched UK MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2008Foundedreported by the company · itsupport365.co.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| from £25 | user / month | – | reported by the company · itsupport365.co.uk · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in North West England
Integrity by EcoCarlisle · 11–50 staff
The PC Support GroupLiverpool · 11–50 staff
Foresight IT ServicesOldham · 11–50 staff
Creative NetworksRochdale · 11–50 staff
CloudCoCo PLCWarrington · 11–50 staff
Apex Computing ServicesSalford · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in North West England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 14 public pages read.
Logo: from itsupport365.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.itsupport365.co.uk/
- www.itsupport365.co.uk/about-us/
- www.itsupport365.co.uk/about-us/faq/
- www.itsupport365.co.uk/pricing/
- www.itsupport365.co.uk/cloud-services/
- www.itsupport365.co.uk/managed-it-services/
- www.itsupport365.co.uk/contact/
- www.itsupport365.co.uk/it-consultants/technology-roadmaps/
- www.itsupport365.co.uk/strategic-it-partner-growth-6-months-it365/
- www.itsupport365.co.uk/about-us/careers/
- www.itsupport365.co.uk/comparing-it-support-providers/
- www.itsupport365.co.uk/microsoft-365-security/
- www.itsupport365.co.uk/cyber-security-services/
- www.itsupport365.co.uk/latest-news/
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