MSP-GB-NOR-ITC-SERVICE
ITC Service
Managed service provider · Hebburn, North East England
60 staffFounded 2006
Last checked 7 Nov 2026 · 46 sourced facts
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“Trusted IT support in Newcastle since 2006. Discover why businesses choose ITC Service for reliable, expert IT solutions.”reported by the company · itcservice.co.uk · 7 Nov 2026
- Staff / size
- 60
- Founded
- 200620 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 7
- Stack tools
- 11
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityHuntressSiteSophosSiteCisco DuoSite
- BackupDatto backup (SIRIS / ALTO / SaaS Protection)SiteAxcientSiteAcronisSite
- MailMicrosoft 365DNS
- NetworkingUbiquiti UniFiSite
- Voice3CXSite
- DistributorGiacomSite
- Vendor, product not namedConnectWiseSiteKaseyaSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Huntress | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Sophos | named on their site · itcservice.co.uk · 7 Nov 2026 |
| Cisco Duo | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Datto backup (SIRIS / ALTO / SaaS Protection) | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Axcient | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Acronis | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Giacom | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| 3CX | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| ConnectWise (product not named) | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Kaseya (product not named) | partner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · itcservice.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From itcservice.co.uk/service, itcservice.co.uk/cyber-security, itcservice.co.uk/case-studies/whickham-crossgate-dental-practice. Empty squares: not found on their pages.
Compliance frameworks named: Cyber Essentials
3Industries served
HealthcarepageDentalpageLegalpageConstructionpageNonprofit / charitypageGovernment / public sectorpageHospitalitypage
| Client size targeted | “small and medium-sized businesses”reported by the company · itcservice.co.uk · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /sectors/it-services-for-hospitality-and-leisure, /case-studies/whickham-crossgate-dental-practice, /sectors/it-services-for-legal-and-financial, /sectors/it-services-for-construction, /sectors/it-services-for-charities, /sectors/it-services-for-public-sector.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · itcservice.co.uk · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Monkton Business Park South, 9 Merchant Ct, Hebburn NE31 2EX, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | ITC ServiceGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | ITC SERVICE LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | 05723976 · Active · SIC 62020 Information technology consultancy activities; 62090 Other information technology service activities; 80200 Security systems service activities · incorporated 28 February 2006public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 191 416 2002Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | hello@itcservice.co.ukreported by the company · itcservice.co.uk · 7 Nov 2026 |
| Ownership | Corporate parent (Companies House) Itcsh Limited (14214365)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 5 / 5 from 179 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | 60reported by the company · itcservice.co.uk · 7 Nov 2026 |
|---|---|
| Size band | 51–200 staffreported by the company · itcservice.co.uk · 7 Nov 2026 |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Vendor partner tiers | Kaseya Gold Partner · 3CX Gold Partnerpartner badge on their site · itcservice.co.uk · 7 Nov 2026 |
| Own certifications | not published |
- Larger than 70% of the 30 MSPs in North East England with a known size.
- 11 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2006Foundedreported by the company · itcservice.co.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in North East England
Advantex Network Solutions LimitedGateshead · 51–200 staff
TrustackCramlington · 51–200 staff
Techforce Services LtdSouth Shields
HTGHebburn · 11–50 staff
ITPS LtdChester-le-Street · 51–200 staff
Razorblue GroupStockton-on-Tees · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in North East England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 16 public pages read.
Logo: from itcservice.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- itcservice.co.uk/
- itcservice.co.uk/about-us
- itcservice.co.uk/meet-our-team
- itcservice.co.uk/service
- itcservice.co.uk/it-support
- itcservice.co.uk/it-support-york
- itcservice.co.uk/contact-us
- itcservice.co.uk/case-studies/castle-building-services
- itcservice.co.uk/case-studies/northumbria-optical-coatings
- itcservice.co.uk/case-studies/whickham-crossgate-dental-practice
- itcservice.co.uk/free-tools
- itcservice.co.uk/partners-and-certifications
- itcservice.co.uk/careers
- itcservice.co.uk/it-support-leeds
- itcservice.co.uk/cyber-security
- itcservice.co.uk/website-security-checker
Anything not found stays empty. We never guess. Spot an error? Correct it.