MSP-GB-NOR-TRUSTACK
Trustack
Managed service provider · Cramlington, North East England
51–200 staff24/7
Website trustack.co.ukLinkedIn
Last checked 7 Nov 2026 · 33 sourced facts
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“Fully managed IT support company in Newcastle & the North East, helping SMBs & enterprises stay secure, connected & productive. Book your consultation.”reported by the company · trustack.co.uk · 7 Nov 2026
- Staff / size
- 51–200
- Founded
- –
- Offices
- 2
- Services
- 11of 13
- Industries
- 4
- Stack tools
- 2
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityArctic WolfSite
- Backupnot found
- Mailnot found
- Vendor, product not namedConnectWiseSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Arctic Wolf | partner badge on their site · trustack.co.uk · 7 Nov 2026 |
| ConnectWise (product not named) | partner badge on their site · trustack.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From trustack.co.uk/it-support-packages/, trustack.co.uk/managed-it-services/, trustack.co.uk/it-support-for-education/, trustack.co.uk/it-support-for-engineers/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
HealthcarepageLegalpageManufacturingpageConstructionpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /it-support-for-healthcare/, /it-support-for-law-firms/, /it-support-for-manufacturing/, /it-support-for-construction/.
4Support model
Published hours: Monday–Friday 8:30 AM–5:00 PM (local time)
| Support hours | 24/7reported by the company · trustack.co.uk · 7 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8:30 AM–5:00 PMreported by the company · trustack.co.uk · 7 Nov 2026 |
| 24/7 monitoring | yesreported by the company · trustack.co.uk · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Cirrus House, 1 Berrymoor Ct, Cramlington NE23 7RZ, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Manchesterreported by the company · trustack.co.uk · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | TrustackGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | Trustack Limitedtheir site’s structured data · trustack.co.uk · 7 Nov 2026 |
| Companies House | 11624287 · Active · SIC 62020 Information technology consultancy activities · incorporated 15 October 2018public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 191 250 3000Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Uk Msp Holdco Limited (15096570)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 5 / 5 from 22 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentials Plusreported by the company · trustack.co.uk · 7 Nov 2026 |
- Larger than 70% of the 30 MSPs in North East England with a known size.
- 2 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in North East England
North East Business Systems LtdCramlington
Razorblue GroupStockton-on-Tees · 51–200 staff
ITC ServiceHebburn · 51–200 staff
Advantex Network Solutions LimitedGateshead · 51–200 staff
ITPS LtdChester-le-Street · 51–200 staff
Waterstons LimitedDurham · 201–500 staff
Same town first, then similar size, stack and services. More: all MSPs in North East England · other MSPs offering help desk / it support.
9Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 14 public pages read.
Logo: from trustack.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- trustack.co.uk/
- trustack.co.uk/about-us/
- trustack.co.uk/it-support-packages/
- trustack.co.uk/managed-it-services/
- trustack.co.uk/it-support-for-education/
- trustack.co.uk/contact-us/
- trustack.co.uk/it-support-for-law-firms/
- trustack.co.uk/it-support-for-healthcare/
- trustack.co.uk/it-support-for-construction/
- trustack.co.uk/it-support-for-manufacturing/
- trustack.co.uk/our-stack/vciso/
- trustack.co.uk/it-support-for-engineers/
- trustack.co.uk/cyber-security/
- trustack.co.uk/cyber-security/training/
Anything not found stays empty. We never guess. Spot an error? Correct it.