MSP-GB-YOR-ITHELPDIRECT-LTD
ITHelpDirect Ltd
Managed service provider · Halifax, Yorkshire and the Humber
Last checked 8 Nov 2026 · 34 sourced facts
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“Ready to improve your IT? Click here to enquire now and arrange a free consultation.”reported by the company · ithelpdirect.com · 8 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 2
- Services
- 10of 13
- Industries
- 4
- Stack tools
- 6
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingFreshservice / FreshdeskSite
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- SecuritySophosSiteThreatDown (Malwarebytes)Site
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingCisco MerakiSiteUbiquiti UniFiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Freshservice / Freshdesk | detected (link on their site) · ithelpdirect.com · 8 Nov 2026 |
| ScreenConnect | detected (link on their site) · ithelpdirect.com · 8 Nov 2026 |
| Sophos | partner badge on their site · ithelpdirect.com · 8 Nov 2026 |
| ThreatDown (Malwarebytes) | named on their site · ithelpdirect.com · 8 Nov 2026 |
| Cisco Meraki | partner badge on their site · ithelpdirect.com · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · ithelpdirect.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · ithelpdirect.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From ithelpdirect.com/services/, ithelpdirect.com/services-old/managed-backup/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACyber EssentialsCyber Essentials PlusGDPR
3Industries served
HealthcarepageNonprofit / charitypageEducationpageGovernment / public sectorpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /services/healthcare/, /services/charity-and-non-profit/, /services/education/, /services/public-sector/.
4Support model
Published hours: Monday–Friday 8:00am–5:30pm (local time)
| Support hours | Business hoursreported by the company · ithelpdirect.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8:00am–5:30pmreported by the company · ithelpdirect.com · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | UK-basedreported by the company · ithelpdirect.com · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Croft Myl, W Parade, Halifax HX1 2EQ, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Essexreported by the company · ithelpdirect.com · 8 Nov 2026 |
| Service area (as published) | ITHelpDirect Ltd are based in Essex and offer IT Support and Services across the UK and USA.reported by the company · ithelpdirect.com · 8 Nov 2026 |
| Trading name | ITHelpDirect LtdGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | ITHelpDirect Ltd.reported by the company · ithelpdirect.com · 8 Nov 2026 |
| Companies House | 11632922 · Active · SIC 62020 Information technology consultancy activities · incorporated 19 October 2018public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1702 667312Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@ithelpdirect.comreported by the company · ithelpdirect.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 6 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Yorkshire and the Humber
Urban IT Support LtdHalifax · 11–50 staff
Primary TechnologyBradford
PrimaryTechHull · 11–50 staff
One2Call LtdSheffield · 11–50 staff
DatacableYorkshire
EveronLeeds · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Yorkshire and the Humber · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 13 public pages read.
Logo: from ithelpdirect.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- ithelpdirect.com/
- ithelpdirect.com/about-us/
- ithelpdirect.com/services/education/
- ithelpdirect.com/services/
- ithelpdirect.com/industries/
- ithelpdirect.com/contact-us/
- ithelpdirect.com/services/healthcare/
- ithelpdirect.com/services/public-sector/
- ithelpdirect.com/services/charity-and-non-profit/
- ithelpdirect.com/services-old/lgfl-digital-partner/
- ithelpdirect.com/cctv-support/
- ithelpdirect.com/services-old/managed-backup/
- ithelpdirect.com/services-old/cyber-essentials-plus/
Anything not found stays empty. We never guess. Spot an error? Correct it.