MSP-GB-LON-ITRM-LTD
ITRM Ltd
Managed service provider · Sidcup, London
51–200 staffFounded 199924/7
Last checked 7 Nov 2026 · 39 sourced facts
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“Award-winning managed IT, cyber security, consultancy, unified comms & network cabling across London, Kent & Bristol. Trusted for 27 years. Get in touch today.”reported by the company · itrm.co.uk · 7 Nov 2026
- Staff / size
- 51–200
- Founded
- 199927 yrs
- Offices
- 3
- Services
- 13of 13
- Industries
- 8
- Stack tools
- 5
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueSite
- SecuritySentinelOneSiteCrowdStrikeSiteKnowBe4Site
- Backupnot found
- MailMicrosoft 365DNS
- Vendor, product not namedConnectWiseSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | partner badge on their site · itrm.co.uk · 7 Nov 2026 |
| SentinelOne | partner badge on their site · itrm.co.uk · 7 Nov 2026 |
| CrowdStrike | partner badge on their site · itrm.co.uk · 7 Nov 2026 |
| KnowBe4 | partner badge on their site · itrm.co.uk · 7 Nov 2026 |
| ConnectWise (product not named) | partner badge on their site · itrm.co.uk · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · itrm.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From itrm.co.uk/solutions, itrm.co.uk/our-services/it-support, itrm.co.uk, itrm.co.uk/our-services/cyber-security. Empty squares: not found on their pages.
3Industries served
LegalpageFinancial servicespageManufacturingpageNonprofit / charitypageEducationpageRetailpageHospitalitypageReal estate / propertypage
| Client size targeted | “SME”reported by the company · itrm.co.uk · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /sectors/legal, /sectors/finance, /sectors/manufacturing, /sectors/charities, /sectors/education, /sectors/retail.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · itrm.co.uk · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · itrm.co.uk · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Thames House, 45A St John's Rd, Sidcup DA14 4HD, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | London · Bristolreported by the company · itrm.co.uk · 7 Nov 2026 |
| Service area (as published) | With offices in Sidcup, Kent and Bristol, we serve businesses in London, Kent, the southeast and surrounding Home Counties in addition to those in Bristol, S…reported by the company · itrm.co.uk · 7 Nov 2026 |
| Trading name | ITRM LtdGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 20 8308 3300Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | info@itrm.co.ukreported by the company · itrm.co.uk · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 4.6 / 5 from 28 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentials Plusreported by the company · itrm.co.uk · 7 Nov 2026 |
- Larger than 70% of the 181 MSPs in London with a known size.
- 5 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 13 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1999Foundedreported by the company · uk.linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
ET WorksWalton-on-Thames · 51–200 staff
Cobweb SolutionsLondon · 51–200 staff
Design and Management Systems LtdLondon
Sereno IT SupportLondon · 11–50 staff
Air IT GroupLondon · 501+ staff
Transputec LtdWembley · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 17 public pages read.
Logo: from itrm.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.itrm.co.uk/
- www.itrm.co.uk/aboutus
- www.itrm.co.uk/aboutus/csr
- www.itrm.co.uk/solutions
- www.itrm.co.uk/our-services/it-support
- www.itrm.co.uk/our-services
- www.itrm.co.uk/locations
- www.itrm.co.uk/sectors
- www.itrm.co.uk/sectors/legal
- www.itrm.co.uk/sectors/retail
- www.itrm.co.uk/sectors/finance
- www.itrm.co.uk/aboutus/our-partners
- www.itrm.co.uk/aboutus/awards-accreditations
- www.itrm.co.uk/aboutus/careers
- www.itrm.co.uk/our-services/cloud
- www.itrm.co.uk/our-services/cyber-security
- www.itrm.co.uk/our-services/cyber-security/managed-detection-and-response
Anything not found stays empty. We never guess. Spot an error? Correct it.