MSP-US-TN-JM-ADDINGTON-TECHN
JM Addington Technology Solutions
Managed service provider · Knoxville, Tennessee
1–10 staffFounded 2010
Website jmaddington.comLinkedIn
Last checked 8 Nov 2026 · 14 sourced facts
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“Are You Sick and Tired Of Dealing With IT Service Providers That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do? If so, give us a call and le…”reported by the company · jmaddington.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 201016 yrs
- Offices
- 1
- Services
- 6of 13
- Industries
- 0
- Stack tools
- 0
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · jmaddington.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (not found)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From jmaddington.com/support-center/, jmaddington.com. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | “small businesses”reported by the company · jmaddington.com · 8 Nov 2026 |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · jmaddington.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 9111 Cross Park Dr Bldg E; Suite E-114, Knoxville, TN 37923Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | JM Addington Technology SolutionsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 865-409-1500Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@jmaddington.comreported by the company · jmaddington.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 76 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 80 MSPs in Tennessee with a known size.
- 0 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 6 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2010Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Knoxville
CyberSecureRIAKnoxville · 1–10 staff
Crestline TechnologiesKnoxville- Data Pros ITKnoxville
Net3IT, LLCKnoxville · 11–50 staff
CD TechnologyKnoxville
TenHatsKnoxville · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Knoxville · all MSPs in Tennessee · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 5 public pages read.
Logo: from jmaddington.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.