
MSP-US-NY-LEVEL1PC
level1pc
Managed service provider · Brockport, New York
Founded 201124/7
Last checked 8 Nov 2026 · 21 sourced facts
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“Your local IT support specialist in Brockport, NY since 2011. Expert computer repair, managed IT services, virus removal, and network security for businesses and residents. No fix, no fee.”reported by the company · level1pc.com · 8 Nov 2026
- Staff / size
- –
- Founded
- 201115 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 0
- Stack tools
- 2
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessSplashtopSite
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
- NetworkingSonicWallSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Splashtop | named on their site · level1pc.com · 8 Nov 2026 |
| SonicWall | named on their site · level1pc.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From level1pc.com/index.html, level1pc.com/business.html. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
no industry pages found
| Client size targeted | “small businesses”reported by the company · level1pc.com · 8 Nov 2026 |
|---|
4Support model
Published hours: Mon–Fri 8AM–4PM (local time)
| Support hours | 24/7reported by the company · level1pc.com · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 8AM–4PMreported by the company · level1pc.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · level1pc.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | in-house (not outsourced)reported by the company · level1pc.com · 8 Nov 2026 |
| Outsourcing (as published) | Says it does not outsourcereported by the company · level1pc.com · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 517 Swamp Rd, Brockport, NY 14420Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Serving Brockport, NY including Monroe & Genesee Counties.reported by the company · level1pc.com · 8 Nov 2026 |
| Trading name | level1pcGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 585-632-3030Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | 2000+reported by the company · level1pc.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 2 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 8 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2011Foundedreported by the company · level1pc.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in New York
My Tech Solution, INCMineola
BrightWorks ITPoughkeepsie · 11–50 staff
The ProActive Technology GroupGreenvale · 51–200 staff
Data Collaboration ServicesStaten Island · 1–10 staff
Netwolf Cyber Intelligence AdvisersGreenvale · 11–50 staff
StoredTechAlbany · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in New York · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 6 public pages read.
Logo: from level1pc.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.