MSP-GB-EAS-NETMATTERS
Netmatters
Managed service provider · Wymondham, East of England
51–200 staffFounded 2008
Website netmatters.co.ukLinkedIn
Last checked 7 Nov 2026 · 41 sourced facts
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“Your partner for all things digital in Norfolk & Cambridgeshire, including web design, digital marketing, bespoke software, AI consultancy, IT support & telecoms.”reported by the company · netmatters.co.uk · 7 Nov 2026
- Staff / size
- 51–200
- Founded
- 200818 yrs
- Offices
- 3
- Services
- 11of 13
- Industries
- 8
- Stack tools
- 1
- Certifications
- 2
- Support
- Extended hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| 3CX | partner badge on their site · netmatters.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From netmatters.co.uk/it-support, netmatters.co.uk/cyber-security/cyber-security-assessment, netmatters.co.uk/it-support/it-consultancy. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials Plus
3Industries served
HealthcarepageFinancial servicespageManufacturingpageConstructionpageNonprofit / charitypageEducationpageRetailpageHospitalitypage
| Client size targeted | “SMEs”reported by the company · netmatters.co.uk · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare, /industries/financial-services, /industries/manufacturing-offshore, /industries/construction, /industries/non-profits, /industries/education-training.
4Support model
Published hours: Mon–Fri 07:00–18:00 (local time)
| Support hours | Extended hoursreported by the company · netmatters.co.uk · 7 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 07:00–18:00reported by the company · netmatters.co.uk · 7 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · netmatters.co.uk · 7 Nov 2026 |
| Help desk location | local (as published)reported by the company · netmatters.co.uk · 7 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Unit 11 Penfold Dr, Wymondham NR18 0WZ, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Cambridge · Norfolkreported by the company · netmatters.co.uk · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | NetmattersGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | NETMATTERS LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | 06742078 · Active · SIC 62090 Other information technology service activities · incorporated 5 November 2008public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 1603 704020Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Ascend Technology Holdings Limited (16695646)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Corporate parent (Companies House) Player Washington Group Ltd (12342248)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 | |
| Google rating | 4.7 / 5 from 93 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · netmatters.co.uk · 7 Nov 2026 |
| Vendor partner tiers | 3CX Platinum Partnerpartner badge on their site · netmatters.co.uk · 7 Nov 2026 |
| Own certifications | not published |
- Larger than 80% of the 101 MSPs in East of England with a known size.
- 1 stack tool found vs a median of 2 across 1,579 fully researched UK MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2008Foundedreported by the company · netmatters.co.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in East of England
Arc SystemsBasildon · 51–200 staff
EspriaWare · 51–200 staff
ThincLetchworth Garden City · 51–200 staff
Utilize PLCBasildon · 51–200 staff
Switchshop LimitedHitchin · 51–200 staff
Rydal GroupPeterborough · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in East of England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 16 public pages read.
Logo: from netmatters.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.netmatters.co.uk/
- www.netmatters.co.uk/team
- www.netmatters.co.uk/about
- www.netmatters.co.uk/it-support
- www.netmatters.co.uk/bespoke-software
- www.netmatters.co.uk/contact-us
- www.netmatters.co.uk/industries/smes
- www.netmatters.co.uk/industries/e-commerce
- www.netmatters.co.uk/industries/healthcare
- www.netmatters.co.uk/industries/non-profits
- www.netmatters.co.uk/our-accreditations
- www.netmatters.co.uk/bespoke-software/ai-consultancy
- www.netmatters.co.uk/careers
- www.netmatters.co.uk/train-for-a-career-in-tech
- www.netmatters.co.uk/it-support/it-consultancy
- www.netmatters.co.uk/cyber-security/cyber-security-assessment
Anything not found stays empty. We never guess. Spot an error? Correct it.