MSP-US-NY-ON-TIME-MSP
On-Time MSP
Managed service provider · Monroe, New York
11–50 staffFounded 200524/7
Last checked 8 Nov 2026 · 25 sourced facts
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“From Server To Cloud - We've got IT all figured out! Professional IT solutions, cybersecurity services, managed IT support, and cloud migration for your business. 24/7 monitoring and expert support.”reported by the company · ontimemsp.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200521 yrs
- Offices
- 1
- Services
- 10of 13
- Industries
- 0
- Stack tools
- 5
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectDNS
- DocumentationIT GlueDNS
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingFortinetSiteSonicWallSite
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (public DNS) · help.ontimemsp.com · 8 Nov 2026 |
| IT Glue | detected (public DNS) · docs.ontimemsp.com · 8 Nov 2026 |
| Fortinet | partner badge on their site · ontimemsp.com · 8 Nov 2026 |
| SonicWall | partner badge on their site · ontimemsp.com · 8 Nov 2026 |
| Datto (product not named) | partner badge on their site · ontimemsp.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · ontimemsp.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From ontimemsp.com/terms, ontimemsp.com/solutions, ontimemsp.com/legal. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAFINRA
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · ontimemsp.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · ontimemsp.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | 60 Second" Support Responsereported by the company · ontimemsp.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 505 NY-208 Ste 30, Monroe, NY 10950Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | On-Time MSPGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 845-492-2083Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | sales@ontimemsp.comreported by the company · ontimemsp.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.9 / 5 from 13 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 33% of the 177 MSPs in New York with a known size.
- 5 stack tools found vs a median of 1 across 7,126 fully researched US MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2005Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in New York
BrightWorks ITPoughkeepsie · 11–50 staff
Nerds That CareHauppauge · 11–50 staff
B&L PC Solutions, IncHauppauge · 11–50 staff
BMB SolutionsHauppauge · 11–50 staff
SharpTech SolutionsEndwell · 11–50 staff
Computer Experts Group, Ltd.Katonah · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in New York · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 6 public pages read.
Logo: from ontimemsp.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.