MSP-US-FL-RACKAID

rackAID

Managed service provider · Jacksonville, Florida

Founded 2001

Last checked 8 Nov 2026 · 12 sourced facts

Is this your MSP? Claim or correct it · Remove listing or logo · Badge

“Founder-led IT strategy and technical advisory for established businesses. I help you connect technical activity to business outcomes—and know when to bring in specialists.”reported by the company · rackaid.com · 8 Nov 2026

Basic profile: fewer than six sourced facts so far. The full profile is in research: it is reachable from lists but not offered to search engines until a research wave fills it in.

Staff / size: –
Founded: 200125 yrs
Offices: 1
Services: 7of 13
Industries: 0
Stack tools: 0
Certifications: 0
Support: –

1Stack: the tools we found

PSA / ticketingnot found
RMMnot found
Remote accessnot found
Documentationnot found
Securitynot found
Backupnot found
Mailnot found

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

2Services coverage

Help desk / IT support (not found)
Co-managed IT (not found)
NOC / monitoring (offered)
SOC / MDR (not found)
Cybersecurity (offered)
Cloud / Microsoft 365 / Azure (offered)
Backup / disaster recovery (offered)
Compliance (not found)
VoIP / UCaaS (not found)
Networking (offered)
IT procurement (not found)
vCIO / consulting (offered)
AI services (offered)

From rackaid.com/technical-services/, rackaid.com/advisory-services/. Empty squares: not found on their pages.

3Industries served

no industry pages found

Client size targeted	not published

4Support model

hours not published

Support hours	not published
Published hours	not published
24/7 monitoring	yesreported by the company · rackaid.com · 8 Nov 2026
After-hours / emergency line	yesreported by the company · rackaid.com · 8 Nov 2026
Help desk location	not published
Response time (as published)	10-minute responsereported by the company · rackaid.com · 8 Nov 2026

5Location and company

HQ · Florida

Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.

Headquarters	221 N Hogan St, Jacksonville, FL 32202Google Maps listing · google.com · 8 Nov 2026
Other offices	not published
Service area (as published)	not published
Trading name	rackAIDGoogle Maps listing · google.com · 8 Nov 2026
Legal name	not published
Phone (switchboard)	+1 877-435-2445Google Maps listing · google.com · 8 Nov 2026
Business mailbox	not published
Ownership	not published
Google rating	not published

6Size, certifications and peers

Staff (their site)	not published
Size band	not published
LinkedIn company size	not published
Clients (as published)	not published
Microsoft partner	not published
Vendor partner tiers	not published
Own certifications	not published

Compared with peers

size not published
0 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
7 of 13 services vs a median of 9.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Timeline

2001Foundedtheir site’s structured data · rackaid.com · 8 Nov 2026

Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.

8Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

9Nearby and similar MSPs in Jacksonville

Same town first, then similar size, stack and services. More: all MSPs in Jacksonville · all MSPs in Florida · other MSPs offering noc / monitoring.

10Revision history and sources

Researched 8 Nov 2026 (basic pass), last checked 8 Nov 2026. 5 public pages read.

Logo: from rackaid.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.