MSP-US-MI-FUSION-IT
Fusion IT
Managed service provider · Grand Rapids, Michigan
11–50 staffFounded 2007
Last checked 8 Nov 2026 · 28 sourced facts
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“Are You Wasting Time and Money?”reported by the company · fusion-it.net · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200719 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 1
- Stack tools
- 3
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityArctic WolfSite
- Backupnot found
- MailMicrosoft 365DNS
- VoiceRingCentralSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.fusion-it.net · 8 Nov 2026 |
| Arctic Wolf | partner badge on their site · fusion-it.net · 8 Nov 2026 |
| RingCentral | partner badge on their site · fusion-it.net · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · fusion-it.net · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From fusion-it.net/it-support/, fusion-it.net/fit-assurance-security-business-series/, fusion-it.net/fit-assurance-security-live-series/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSSSOC 2
3Industries served
| Client size targeted | “small to mid-size businesses”reported by the company · fusion-it.net · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /manufacturers/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · fusion-it.net · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · fusion-it.net · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 4380 Brockton Dr SE Suite 1, Grand Rapids, MI 49512Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | As both companies grew, they became trusted partners in the IT and telecommunications industries, serving businesses throughout Michigan and beyond.reported by the company · fusion-it.net · 8 Nov 2026 |
| Trading name | Fusion ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 616-828-5360Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 12 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 16% of the 57 MSPs in Michigan with a known size.
- 3 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2007Foundedreported by the company · fusion-it.net · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Grand Rapids
Real IT SolutionsGrand Rapids · 11–50 staff
The KR GroupGrand Rapids · 11–50 staff
Arbora Managed ITGrand Rapids · 1–10 staff
Riverview ServiceGrand Rapids · 51–200 staff
Apex Digital SolutionsDetroit · 11–50 staff- West Michigan Tech ServicesGrand Rapids
Same town first, then similar size, stack and services. More: all MSPs in Grand Rapids · all MSPs in Michigan · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 13 public pages read.
Logo: from fusion-it.net, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- fusion-it.net/
- fusion-it.net/about-us/
- fusion-it.net/it-support/
- fusion-it.net/it-services/
- fusion-it.net/contact-us/
- fusion-it.net/non-profits/
- fusion-it.net/manufacturers/
- fusion-it.net/millennia-technologies/
- fusion-it.net/careers/
- fusion-it.net/support/
- fusion-it.net/fit-assurance-security-live-series/
- fusion-it.net/fit-assurance-security-business-series/
- fusion-it.net/news/
Anything not found stays empty. We never guess. Spot an error? Correct it.