MSP-US-NY-REPEAT-BUSINESS-SY
Repeat Business Systems
Managed service provider · Albany, New York
11–50 staffFounded 1987
Last checked 8 Nov 2026 · 19 sourced facts
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“Repeat Business Systems, founded in 1987, is an award winning leader in office technology servicing the Albany Capital District Region and Tech Valley. Repeat Business Systems is locally owned and operated with a nati…”reported by the company · rbs-usa.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 198739 yrs
- Offices
- 3
- Services
- 7of 13
- Industries
- 0
- Stack tools
- 2
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- Securitynot found
- Backupnot found
- Mailnot found
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.rbs-usa.com · 8 Nov 2026 |
| Datto (product not named) | named on their site · rbs-usa.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From rbs-usa.com/it-services/, rbs-usa.com/support/. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | response time for a technician is less than 4 hoursreported by the company · rbs-usa.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 4 Fritz Blvd, Albany, NY 12205Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Westmoreland, NY · Baldwinsville, NYreported by the company · rbs-usa.com · 8 Nov 2026 |
| Service area (as published) | Dawn Abbuhl and John Abbuhl and has been a cutting-edge technology partner serving the Capital Region for 38 years.reported by the company · rbs-usa.com · 8 Nov 2026 |
| Trading name | Repeat Business SystemsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 518-869-8116Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.7 / 5 from 14 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | 14000+reported by the company · rbs-usa.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 26% of the 87 MSPs in New York with a known size.
- 2 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 7 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1987Foundedreported by the company · rbs-usa.com · 8 Nov 2026
- 2024Best Place to Workreported by the company · rbs-usa.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Albany
TAG SolutionsAlbany · 11–50 staff
Acture SolutionsAlbany · 11–50 staff
StoredTechAlbany · 51–200 staff
IT Insights of RochesterRochester · 11–50 staff
BrightWorks ITPoughkeepsie · 11–50 staff
TCI TechnologiesWilliston Park · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Albany · all MSPs in New York · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 11 public pages read.
Logo: from rbs-usa.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.rbs-usa.com/
- www.rbs-usa.com/about-us/
- www.rbs-usa.com/about-us/Company-News_81_pg.htm
- www.rbs-usa.com/it-services/
- www.rbs-usa.com/service_call/
- www.rbs-usa.com/enter_it_ticket/
- www.rbs-usa.com/contact-us/
- www.rbs-usa.com/office-technology/
- www.rbs-usa.com/technology-optimization/
- www.rbs-usa.com/about-us/Job-Listing-Template_79_pg.htm
- www.rbs-usa.com/support/
Anything not found stays empty. We never guess. Spot an error? Correct it.