
MSP-GB-YOR-RESOLVE
Resolve
Managed service provider · Sheffield, Yorkshire and the Humber
11–50 staffFounded 2004
Last checked 7 Nov 2026 · 32 sourced facts
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“Business IT support in Sheffield from a multi-award-winning team. Resolve provides managed IT services, cyber security and technical solutions tailored to you.”reported by the company · resolve.co.uk · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 200422 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 0
- Stack tools
- 9
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMN-able (N-central / N-sight)Site
- Remote accessnot found
- Documentationnot found
- SecurityESETSiteKnowBe4Site
- BackupVeeamSite
- MailMicrosoft 365DNS
- NetworkingSonicWallSiteCisco MerakiSite
- Voice3CXSite
- DistributorTD SYNNEXSite
- Vendor, product not namedKaseyaSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| N-able (N-central / N-sight) | named on their site · resolve.co.uk · 7 Nov 2026 |
| ESET | partner badge on their site · resolve.co.uk · 7 Nov 2026 |
| KnowBe4 | named on their site · resolve.co.uk · 7 Nov 2026 |
| SonicWall | partner badge on their site · resolve.co.uk · 7 Nov 2026 |
| Cisco Meraki | partner badge on their site · resolve.co.uk · 7 Nov 2026 |
| Veeam | partner badge on their site · resolve.co.uk · 7 Nov 2026 |
| TD SYNNEX | named on their site · resolve.co.uk · 7 Nov 2026 |
| 3CX | partner badge on their site · resolve.co.uk · 7 Nov 2026 |
| Kaseya (product not named) | partner badge on their site · resolve.co.uk · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · resolve.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From resolve.co.uk/services/. Empty squares: not found on their pages.
Compliance frameworks named: PCI DSSCyber EssentialsCyber Essentials PlusISO 27001
3Industries served
no industry pages found
| Client size targeted | “small businesses”reported by the company · resolve.co.uk · 7 Nov 2026 |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · resolve.co.uk · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Acorn Business Park, Woodseats Cl, Sheffield S8 0TB, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | ResolveGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 114 213 4555Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | hello@resolve.co.ukreported by the company · resolve.co.uk · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 476 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Gold Partner (legacy)partner badge on their site · resolve.co.uk · 7 Nov 2026 |
| Vendor partner tiers | 3CX Silver Partnerpartner badge on their site · resolve.co.uk · 7 Nov 2026 |
| Own certifications | Cyber Essentials Plusreported by the company · resolve.co.uk · 7 Nov 2026 |
- Larger than 37% of the 87 MSPs in Yorkshire and the Humber with a known size.
- 9 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2004Foundedreported by the company · uk.linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Sheffield
1101Sheffield · 11–50 staff
One2Call LtdSheffield · 11–50 staff
Affinity IT Services LtdSheffield · 11–50 staff
WicresoftHuddersfield · 11–50 staff
Mansys UK LtdLeeds · 11–50 staff
Simoda LimitedSheffield
Same town first, then similar size, stack and services. More: all MSPs in Sheffield · all MSPs in Yorkshire and the Humber · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 15 public pages read.
Logo: from resolve.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- resolve.co.uk/
- resolve.co.uk/about-us/
- resolve.co.uk/about-us/about/
- resolve.co.uk/services/
- resolve.co.uk/services/security/
- resolve.co.uk/it-support-lincoln/
- resolve.co.uk/contact-us/
- resolve.co.uk/about-us/partners/
- resolve.co.uk/about-us/careers/
- resolve.co.uk/services/it-support/
- resolve.co.uk/services/compliance/
- resolve.co.uk/services/security/cyber-security/
- resolve.co.uk/customer-happiness/testimonials/
- resolve.co.uk/customer-happiness/happiness-reports/
- resolve.co.uk/blog/
Anything not found stays empty. We never guess. Spot an error? Correct it.