MSP-GB-LON-SUPPORT-TREE
Support Tree
Managed service provider · London, London
11–50 staffFounded 200224/7
Website supporttree.co.ukLinkedIn
Last checked 8 Nov 2026 · 28 sourced facts
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“Managed IT support services in London for FCA-regulated UK firms, with Root.12 assessments, documented controls, audit evidence and CE/CE+ guarantees.”reported by the company · supporttree.co.uk · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200224 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 1
- Stack tools
- 3
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityMicrosoft DefenderSite
- BackupVeeamSite
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.supporttree.co.uk · 8 Nov 2026 |
| Microsoft Defender | named on their site · supporttree.co.uk · 8 Nov 2026 |
| Veeam | named on their site · supporttree.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From supporttree.co.uk/it-solutions/, supporttree.co.uk/sla-based-support/. Empty squares: not found on their pages.
Compliance frameworks named: SOC 2Cyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
| Client size targeted | “SMBs”reported by the company · supporttree.co.uk · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /sectors/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · supporttree.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · supporttree.co.uk · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 98 Theobalds Rd, London WC1X 8WB, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Support TreeGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 20 7260 2680Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 56 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentials Plusreported by the company · supporttree.co.uk · 8 Nov 2026 |
- Larger than 31% of the 299 MSPs in London with a known size.
- 3 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2002Foundedreported by the company · supporttree.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
Infosec OnlineLondon · 11–50 staff
Microbyte 24/7 IT SupportLondon · 11–50 staff
Dr LogicLondon · 11–50 staff
Sereno IT SupportLondon · 11–50 staff
Techrelate LtdLondon · 11–50 staff
Keybridge IT SolutionsLondon · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from supporttree.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- supporttree.co.uk/
- supporttree.co.uk/about-us/
- supporttree.co.uk/contact-us/
- supporttree.co.uk/it-solutions/
- supporttree.co.uk/sla-based-support/
- supporttree.co.uk/it-backup-solutions/
- supporttree.co.uk/office-infrastructure-and-networks/
- supporttree.co.uk/sectors/
- supporttree.co.uk/technology-refresh-and-lifecycle-planning/
- supporttree.co.uk/about-us/careers/
- supporttree.co.uk/compliance-it-support/
- supporttree.co.uk/cyber-essentials/
- supporttree.co.uk/microsoft-365-support/
- supporttree.co.uk/monthly-it-reporting-and-dashboards-for-clients/
Anything not found stays empty. We never guess. Spot an error? Correct it.