MSP-GB-LON-SUPPORTWIZARD
SupportWizard
Managed service provider · London, London
Founded 2000
Last checked 8 Nov 2026 · 31 sourced facts
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“IT support and technology solutions for hospitality, delivered by engineers who speak plain English and own every issue until it's resolved.”reported by the company · supportwizard.net · 8 Nov 2026
- Staff / size
- –
- Founded
- 200026 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 2
- Stack tools
- 4
- Certifications
- 1
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingZendeskDNS
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityWebrootSiteProofpointSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zendesk | detected (public DNS) · helpdesk.supportwizard.net · 8 Nov 2026 |
| IT Glue | detected (public DNS) · docs.supportwizard.net · 8 Nov 2026 |
| Webroot | named on their site · supportwizard.net · 8 Nov 2026 |
| Proofpoint | named on their site · supportwizard.net · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · supportwizard.net · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (not found)
- AI services (not found)
From supportwizard.net/solutions-index, supportwizard.net/solutions-cyber-security. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials Plus
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries-retail, /industries-hotels.
4Support model
Published hours: Mon–Fri 9:00–17:30 (local time)
| Support hours | Business hoursreported by the company · supportwizard.net · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 9:00–17:30reported by the company · supportwizard.net · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · supportwizard.net · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · supportwizard.net · 8 Nov 2026 |
| Help desk location | local (as published)reported by the company · supportwizard.net · 8 Nov 2026 |
| Response time (as published) | 15-minute P1 responsereported by the company · supportwizard.net · 8 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 26 Fitzroy Square, London W1T 6ES, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | SupportWizardGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | ClubWizard Ltdtheir site’s structured data · supportwizard.net · 8 Nov 2026 |
| Companies House | 04431215 · Active · SIC 62020 Information technology consultancy activities · incorporated 3 May 2002public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 20 7043 3171Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 5 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentials Plusreported by the company · supportwizard.net · 8 Nov 2026 |
- size not published
- 4 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2000Foundedreported by the company · supportwizard.net · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
IT GeeksLondon · 11–50 staff
Thrive Operations LimitedLondon · 501+ staff
The Final Step LtdLondon
RHENTECH IT SERVICES LIMITEDLondon- Fortray Global Services LimitedLondon · 501+ staff
Ratcliff ITLondon
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from supportwizard.net, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.supportwizard.net/
- www.supportwizard.net/about
- www.supportwizard.net/solutions-index
- www.supportwizard.net/solutions-it-support
- www.supportwizard.net/solutions-compliance
- www.supportwizard.net/contact
- www.supportwizard.net/industries-hotels
- www.supportwizard.net/industries-retail
- www.supportwizard.net/industries-agency
- www.supportwizard.net/industries-wellness
- www.supportwizard.net/solutions-cloud-data
- www.supportwizard.net/solutions-wifi-portal
- www.supportwizard.net/on-demand
- www.supportwizard.net/solutions-cyber-security
Anything not found stays empty. We never guess. Spot an error? Correct it.