MSP-GB-LON-TECH-SUPPORT-GROUP
Tech Support Group
Managed service provider · London, London
Founded 2004
Website techsupportgroup.co.ukLinkedIn
Last checked 7 Nov 2026 · 25 sourced facts
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“We're more than just an IT helpdesk—we manage all your day-to-day tech needs, provide expert guidance on critical decisions, supply cloud services and deliver transformative projects that elevate how you work.”reported by the company · techsupportgroup.co.uk · 7 Nov 2026
- Staff / size
- –
- Founded
- 200422 yrs
- Offices
- 1
- Services
- 10of 13
- Industries
- 1
- Stack tools
- 7
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingZendeskDNS
- RMMNinjaOneSite
- Remote accessTeamViewerSite
- Documentationnot found
- SecurityHuntressSiteSentinelOneSite
- Backupnot found
- Mailnot found
- NetworkingCisco MerakiSiteUbiquiti UniFiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zendesk | detected (public DNS) · support.techsupportgroup.co.uk · 7 Nov 2026 |
| NinjaOne | partner badge on their site · techsupportgroup.co.uk · 7 Nov 2026 |
| TeamViewer | detected (link on their site) · techsupportgroup.co.uk · 7 Nov 2026 |
| Huntress | partner badge on their site · techsupportgroup.co.uk · 7 Nov 2026 |
| SentinelOne | partner badge on their site · techsupportgroup.co.uk · 7 Nov 2026 |
| Cisco Meraki | partner badge on their site · techsupportgroup.co.uk · 7 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · techsupportgroup.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From techsupportgroup.co.uk/services, techsupportgroup.co.uk/terms. Empty squares: not found on their pages.
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /clients/case-study-winemaker.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · techsupportgroup.co.uk · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 59 Loampit Vale, London SE13 7FR, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Tech Support GroupGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 20 3327 2090Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4 / 5 from 8 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · techsupportgroup.co.uk · 7 Nov 2026 |
| Vendor partner tiers | Dell Authorised Partnerpartner badge on their site · techsupportgroup.co.uk · 7 Nov 2026 |
| Own certifications | Cyber Essentialsreported by the company · techsupportgroup.co.uk · 7 Nov 2026 |
- size not published
- 7 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 10 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2004Foundedreported by the company · techsupportgroup.co.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
Sonar IT ServicesLondon
Sereno IT SupportLondon · 11–50 staff
WeAreLIT Managed ServicesLondon · 1–10 staff
Air IT GroupLondon · 501+ staff
Dr LogicLondon · 11–50 staff- CardonetLondon
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 9 public pages read.
Logo: from cdn.prod.website-files.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.techsupportgroup.co.uk/
- www.techsupportgroup.co.uk/about-us
- www.techsupportgroup.co.uk/terms
- www.techsupportgroup.co.uk/services
- www.techsupportgroup.co.uk/services/service-desk
- www.techsupportgroup.co.uk/contact-us
- www.techsupportgroup.co.uk/support
- www.techsupportgroup.co.uk/clients
- www.techsupportgroup.co.uk/clients/case-study-winemaker
Anything not found stays empty. We never guess. Spot an error? Correct it.