MSP-US-IL-THE-I-T-CONNECTION
The I.T. Connection, Inc.
Managed service provider · Crystal Lake, Illinois
1–10 staffFounded 2003
Website the-it-connection.comLinkedIn
Last checked 8 Nov 2026 · 19 sourced facts
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“Managed IT services for homes and businesses in Crystal Lake and McHenry County, Illinois — network security, computer repair, servers, and support plans.”reported by the company · the-it-connection.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 200323 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 1
- Stack tools
- 3
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMAteraDNS
- Remote accessnot found
- Documentationnot found
- Securitynot found
- BackupCarboniteSite
- MailMicrosoft 365DNS
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Atera | detected (public DNS) · help.the-it-connection.com · 8 Nov 2026 |
| Carbonite | partner badge on their site · the-it-connection.com · 8 Nov 2026 |
| 3CX | partner badge on their site · the-it-connection.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · the-it-connection.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From the-it-connection.com/services/, the-it-connection.com/service-packages/. Empty squares: not found on their pages.
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /infinite-expansion/manufacturing/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · the-it-connection.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 444 N N Illinois Rte 31 #102, Crystal Lake, IL 60012Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Connection is a managed service provider serving homes and businesses in Crystal Lake and the surrounding area.reported by the company · the-it-connection.com · 8 Nov 2026 |
| Trading name | The I.T. Connection, Inc.Google Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 815-526-3600Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@the-it-connection.comreported by the company · the-it-connection.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 3.4 / 5 from 5 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 174 MSPs in Illinois with a known size.
- 3 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 8 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2003Foundedreported by the company · the-it-connection.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Illinois
Mayer NetworksCarbondale · 1–10 staff- Reliable Information Technology, Inc.Addison · 1–10 staff
Revtek IT SolutionsOak Forest · 1–10 staff
wedoIT Managed IT ServicesSchaumburg · 1–10 staff
KubeTechVilla Park · 1–10 staff
Nerd RangersNaperville · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 7 public pages read.
Logo: from the-it-connection.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.