MSP-US-TX-US-TECHNICAL-SERVI
US Technical Services Group
Managed service provider · Austin, Texas
1–10 staffFounded 201024/7
Last checked 8 Nov 2026 · 18 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“USTSG delivers proactive IT support, cybersecurity, backup & cloud solutions for Austin businesses. Reduce downtime & strengthen security today.”reported by the company · ustsg.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 201016 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 0
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingZoho DeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zoho Desk | detected (public DNS) · support.ustsg.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (not found)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From ustsg.com/services.html, ustsg.com/terms-of-service.html, ustsg.com. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
Published hours: Monday–Friday 8am–5pm (local time)
| Support hours | 24/7reported by the company · ustsg.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8am–5pmreported by the company · ustsg.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · ustsg.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | US-basedreported by the company · ustsg.com · 8 Nov 2026 |
| Outsourcing (as published) | Says it does not outsourcereported by the company · ustsg.com · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 8235 Shoal Creek Blvd, Austin, TX 78757Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | US Technical Services GroupGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 512-537-9411Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 10 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 350 MSPs in Texas with a known size.
- 1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
- 8 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2010Foundedtheir site’s structured data · ustsg.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Austin
- SDSONEAustin · 1–10 staff
Rubber Duck Technology LLCAustin
Titanium ComputingAustin
MAV Computers LLCAustin · 11–50 staff
ROBOAustin · 51–200 staff
7techAustin · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Austin · all MSPs in Texas · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 6 public pages read.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.