47 managed service providers based in Austin. Most list help desk / IT support, cybersecurity and cloud / Microsoft 365 / Azure; 24 offer a NOC or monitoring service, 20 a SOC or MDR service and 22 co-managed IT alongside an in-house team. The industries they most often name are manufacturing, healthcare and legal.
25 publish 24/7 support, 0 extended hours and 2 business hours only; the rest don’t say. 3 publish a per-user price: entry prices run from $85 to $110 a month (median $95). Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Austin
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
Centre Technologies · Austin publishes 24/7 support · Google rating 5 from 337 reviews · names HIPAA, CMMC and NIST · Microsoft partner badge · holds SOC 2 Type II
Rubber Duck Technology LLC · Austin has an after-hours line · names HIPAA, PCI DSS and SOC 2 · 12 services listed
7tech · Austin publishes 24/7 support · states a response time (20-minute human response) · Google rating 5 from 41 reviews · names HIPAA, CMMC and NIST · Microsoft partner badge
Titanium Computing · Austin publishes business hours support · has an after-hours line · states a response time (15-minute average first response) · publishes a per-user price ($95 a month) · Google rating 5 from 62 reviews
Support hours in writing. 27 of 47 here publish their hours (25 24/7), and 18 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 14 state one (30%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are HIPAA (29), PCI DSS (25) and NIST (18). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 10 show a Microsoft partner badge; 3 publish a per-user price. Ask what’s included per user and what’s billed hourly.
47 MSPs in the directory have their HQ in Austin. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Austin?
3 of the 47 MSPs here publish a per-user monthly price. The lowest price each publishes runs from $85 to $110 per user a month, with a median of $95. Most MSPs quote after a call, so treat these as reference points. See published MSP pricing.
Which MSPs in Austin offer 24/7 support?
25 publish 24/7 support, and 29 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in Texas.
Which MSPs in Austin offer cybersecurity or a SOC?
Can an MSP in Austin work alongside our in-house IT team?
Yes: 22 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in Texas.
Which MSPs in Austin specialise in manufacturing?
18 name manufacturing as an industry they serve; HIPAA is the framework named most often here (29 MSPs). See them in Texas.
What should I check before hiring an MSP in Austin?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 14 of 47 MSPs here state a response time on their site.