MSP-GB-NOR-WATERSTONS-LIMITED · DatasheetRev. 9 Nov 2026
Waterstons Limited logo

MSP-GB-NOR-WATERSTONS-LIMITED

Waterstons Limited

Managed service provider · Durham, North East England

201–500 staffFounded 199424/7

Website waterstons.comLinkedIn

Last checked 7 Nov 2026 · 39 sourced facts

Is this your MSP? Claim or correct it · Remove listing or logo · Badge

“Whatever IT, data, cyber or software challenge you're facing, we'll give you honest advice, roll our sleeves up, and make a real difference”reported by the company · waterstons.com · 7 Nov 2026

Staff / size
201–500
Founded
199432 yrs
Offices
3
Services
10of 13
Industries
6
Stack tools
3
Certifications
4
Support
24/7

1Stack: the tools we found

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

Every tool with its source
ToolHow we know
Freshservice / Freshdeskdetected (public DNS) · support.waterstons.com · 7 Nov 2026
Veeampartner badge on their site · waterstons.com · 7 Nov 2026
ConnectWise (product not named)partner badge on their site · waterstons.com · 7 Nov 2026
Microsoft 365 (own mail)detected (public DNS) · waterstons.com · 7 Nov 2026

2Services coverage

From waterstons.com/services, waterstons.com/services/cyber, waterstons.com/sectors/it-support-transportation-logistics. Empty squares: not found on their pages.

Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001

3Industries served

ManufacturingpageConstructionpageArchitecture & engineeringpageEducationpageLogistics & transportpageEnergy & utilitiespage

Client size targetednot published

From the MSP’s industry pages and case studies. Sources: /sectors/it-services-manufacturing, /sectors/aec-digital-it-services, /sectors/it-consulting-services-education, /sectors/it-support-transportation-logistics, /sectors/it-services-energy-sector.

4Support model

0006121824MonTueWedThuFriSatSun

24 hours, 7 days (as published)

Support hours24/7reported by the company · waterstons.com · 7 Nov 2026
Published hoursnot published
24/7 monitoringyesreported by the company · waterstons.com · 7 Nov 2026
After-hours / emergency linenot published
Help desk locationnot published
Response time / SLAnot published

5Location and company

HQ · North East England

Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.

HeadquartersWaterstons, Liddon Ct, Durham DH1 5TS, United KingdomGoogle Maps listing · google.com · 7 Nov 2026
Other officesLondon · Glasgowreported by the company · waterstons.com · 7 Nov 2026
Service area (as published)not published
Trading nameWaterstons LimitedGoogle Maps listing · google.com · 7 Nov 2026
Legal nameWATERSTONS LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026
Companies House03818424 · Active · SIC 62012 Business and domestic software development; 62020 Information technology consultancy activities; 62030 Computer facilities management activities; 62090 Other information technology service activities · incorporated 3 August 1999public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026
Phone (switchboard)+44 345 094 0945Google Maps listing · google.com · 7 Nov 2026
Business mailboxinfo@waterstons.comreported by the company · waterstons.com · 7 Nov 2026
Ownershipnot published
Google rating4.1 / 5 from 29 reviewsGoogle Maps listing · google.com · 7 Nov 2026

6Size, certifications and peers

Staff (their site)not published
Size band201–500 staffreported by the company · uk.linkedin.com · 7 Nov 2026
LinkedIn company size201-500 employeesreported by the company · uk.linkedin.com · 7 Nov 2026
Clients (as published)not published
Microsoft partnerMicrosoft Solutions Partnerpartner badge on their site · waterstons.com · 7 Nov 2026
Vendor partner tiersCisco Premier Partnerpartner badge on their site · waterstons.com · 7 Nov 2026
Own certificationsISO 27001 · Cyber Essentials Plusreported by the company · waterstons.com · 7 Nov 2026
Compared with peers
  • Larger than 96% of the 47 MSPs in North East England with a known size.
  • 3 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
  • 10 of 13 services vs a median of 8.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Timeline

  1. 1994Foundedreported by the company · uk.linkedin.com · 7 Nov 2026

Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.

8Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

9Nearby and similar MSPs in North East England

Same town first, then similar size, stack and services. More: all MSPs in North East England · other MSPs offering help desk / it support.

10Revision history and sources

Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 17 public pages read.

Logo: from waterstons.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.