MSP-GB-EAS-ZEN-SYSTEMS
Zen Systems
Managed service provider · Ipswich, East of England
Founded 2007
Last checked 8 Nov 2026 · 33 sourced facts
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“VoIP phone systems for UK businesses, hosted in our Equinix London private cloud with a 99.99% uptime SLA and our Total Peace of Mind guarantee.”reported by the company · zen.systems · 8 Nov 2026
- Staff / size
- –
- Founded
- 200719 yrs
- Offices
- 3
- Services
- 9of 13
- Industries
- 3
- Stack tools
- 4
- Certifications
- 1
- Support
- –
1Stack: the tools we found
- PSA / ticketingZendeskDNS
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingUbiquiti UniFiSite
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zendesk | detected (public DNS) · helpdesk.zen.systems · 8 Nov 2026 |
| IT Glue | detected (public DNS) · docs.zen.systems · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · zen.systems · 8 Nov 2026 |
| 3CX | partner badge on their site · zen.systems · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · zen.systems · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (offered)
From zen.systems/3cx-support, zen.systems/post/cyber-security-in-the-new-update, zen.systems/post/don-t-let-network-security-keep-you-up-at-night, zen.systems/3cx-pricing. Empty squares: not found on their pages.
Compliance frameworks named: PCI DSSGDPR
3Industries served
HealthcarepageLegalpageFinancial servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /transcription-regulated-sectors.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · zen.systems · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | UK-basedreported by the company · zen.systems · 8 Nov 2026 |
| Response time (as published) | 48-hour responsereported by the company · zen.systems · 8 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 35 Lower Brook St, Ipswich IP4 1AQ, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Nottingham · Readingreported by the company · zen.systems · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Zen SystemsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | ZEN SYSTEMS LTD.public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 03744427 · Active · SIC 61900 Other telecommunications activities · incorporated 31 March 1999public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1473 760021Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | sales@zen.systemsreported by the company · zen.systems · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 3 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | 3CX Titanium Partnerpartner badge on their site · zen.systems · 8 Nov 2026 |
| Own certifications | not published |
- size not published
- 4 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2007Foundedreported by the company · zen.systems · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Ipswich
ClevaGroupHertford · 11–50 staff
ITbuilder Ltd.Hertford · 11–50 staff
Plan-IT Consulting LtdIpswich · 1–10 staff
AnyITIpswich
JM Restart LimitedIpswich · 1–10 staff
Lucid Systems LtdIpswich · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Ipswich · all MSPs in East of England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 10 public pages read.
Logo: from zen.systems, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- zen.systems/
- zen.systems/about-us
- zen.systems/3cx-pricing
- zen.systems/contact
- zen.systems/telecom-and-technology-news
- zen.systems/transcription-regulated-sectors
- zen.systems/post/3cx-mcp-server-new-opportunities-for-partners
- zen.systems/3cx-support
- zen.systems/post/cyber-security-in-the-new-update
- zen.systems/post/don-t-let-network-security-keep-you-up-at-night
Anything not found stays empty. We never guess. Spot an error? Correct it.