5 managed service providers based in Gateshead. Most list help desk / IT support, cybersecurity and backup / disaster recovery; 2 offer a NOC or monitoring service, 1 a SOC or MDR service and 2 co-managed IT alongside an in-house team. The industries they most often name are education, manufacturing and construction.
0 publish 24/7 support, 0 extended hours and 1 business hours only; the rest don’t say. None publishes a per-user price yet. Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Gateshead
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
Advantex Network Solutions Limited · Gateshead Google rating 4.8 from 11 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · holds ISO 27001 · 10 services listed
Synergi · Gateshead Google rating 3.7 from 10 reviews · names Cyber Essentials · Microsoft partner badge · 8 services listed
Net Defence · Gateshead Google rating 5 from 1 review · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · 9 services listed
Starstream Data · Gateshead publishes business hours support · names Cyber Essentials and GDPR · 9 services listed
Support hours in writing. 1 of 5 here publish their hours (0 24/7). Ask who answers at night, and whether that’s the same team.
A response time. Only 0 state one (0%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are Cyber Essentials (4), Cyber Essentials Plus (2) and ISO 27001 (2). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 1 show a Microsoft partner badge. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in Gateshead?
5 MSPs in the directory have their HQ in Gateshead. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Gateshead?
None of the MSPs here publishes a per-user price yet; they quote after a call. See published MSP pricing for what MSPs elsewhere charge.
Which MSPs in Gateshead offer 24/7 support?
0 publish 24/7 support, and 1 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in North East England.
Which MSPs in Gateshead offer cybersecurity or a SOC?
Can an MSP in Gateshead work alongside our in-house IT team?
Yes: 2 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in North East England.
Which MSPs in Gateshead specialise in education?
3 name education as an industry they serve; Cyber Essentials is the framework named most often here (4 MSPs). See them in North East England.
What should I check before hiring an MSP in Gateshead?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 0 of 5 MSPs here state a response time on their site.