Atlas Cloud Ltd
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- 11–50
- Facts
- 39
Zoho AssistMicrosoft DefenderMimecast
MSPs in Newcastle upon Tyne, North East England
20 managed service providers based in Newcastle upon Tyne. Most list help desk / IT support, cybersecurity and cloud / Microsoft 365 / Azure; 8 offer a NOC or monitoring service, 7 a SOC or MDR service and 1 co-managed IT alongside an in-house team. The industries they most often name are financial services, government / public sector and legal.
5 publish 24/7 support, 0 extended hours and 2 business hours only; the rest don’t say. 1 publish a per-user price: entry prices run from £15 to £15 a month (median £15). Filter this list by service, stack, industry, size or 24/7 support.
Good places to start in Newcastle upon Tyne
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
- Atlas Cloud Ltd · Newcastle upon Tyne
states a response time (11-minute average response) · publishes a per-user price (from £15 a month) · Google rating 5 from 5 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · Microsoft partner badge - Arctic Wolf · Newcastle upon Tyne
states a response time (4-hour response) · Google rating 5 from 1 review · names HIPAA, CMMC and NIST · 9 services listed - Bigfoot Networks Limited · Newcastle upon Tyne
publishes business hours support · states a response time (15min Response) · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · Microsoft partner badge · holds ISO 27001 - RMT Technology · Newcastle upon Tyne
Google rating 5 from 2 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · 12 services listed - The Unite Group · Newcastle upon Tyne
publishes 24/7 support · Google rating 5 from 23 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · Microsoft partner badge · holds Cyber Essentials Plus - Zenith Systems · Newcastle upon Tyne
Google rating 5 from 8 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · Microsoft partner badge · 9 services listed
Find by service in North East England
- Help desk / IT support in North East England67
- Cybersecurity in North East England67
- Compliance in North East England66
- Cloud / Microsoft 365 / Azure in North East England65
- Backup / disaster recovery in North East England65
- Networking in North East England57
- VoIP / UCaaS in North East England40
- vCIO / consulting in North East England40
- IT procurement in North East England29
- NOC / monitoring in North East England27
- AI services in North East England20
- SOC / MDR in North East England17
- Co-managed IT in North East England9
- 24/7 support in North East England14
What to check
- Support hours in writing. 7 of 20 here publish their hours (5 24/7), and 4 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
- A response time. Only 4 state one (20%). Ask for it in the contract, by priority.
- Security and compliance. The frameworks named most here are Cyber Essentials (14), GDPR (11) and Cyber Essentials Plus (8). Naming a framework isn’t a certification: ask for the audit report or certificate.
- Partner status and price. 5 show a Microsoft partner badge; 1 publish a per-user price. Ask what’s included per user and what’s billed hourly.
Each fact on a profile links to its source and date. How we check · Published MSP pricing
20MSPs
Arctic Wolf
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- 501+
- Facts
- 38
ZendeskSentinelOneArctic WolfMimecast
Bigfoot Networks Limited
Newcastle upon Tyne, North East England · UK
- Support
- Business hours
- Size
- –
- Facts
- 36
Zoho DeskMicrosoft Defender
RMT Technology
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- 11–50
- Facts
- 29
MimecastDatto (product not named)Kaseya (product not named)
The Unite Group
Newcastle upon Tyne, North East England · UK
- Support
- 24/7
- Size
- –
- Facts
- 26
HuntressMicrosoft Defender
Zenith Systems
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- 1–10
- Facts
- 26
HaloPSAVeeam
Dot Com Computers
Newcastle upon Tyne, North East England · UK
- Support
- Business hours
- Size
- –
- Facts
- 24
BitdefenderWebrootMimecast
NETECH IT SOLUTIONS LTD
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- 1–10
- Facts
- 21
Atera
Entiyex Technologies
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- 1–10
- Facts
- 20
Intercept
Newcastle upon Tyne, North East England · UK
- Support
- 24/7
- Size
- 51–200
- Facts
- 20
Microsoft Defender
NE Solutions Ltd
Newcastle upon Tyne, North East England · UK
- Support
- 24/7
- Size
- 1–10
- Facts
- 20
Claremont
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- –
- Facts
- 19
Genius Computing Limited
Newcastle upon Tyne, North East England · UK
- Support
- 24/7
- Size
- –
- Facts
- 19
AteraWatchGuard
Mercu IT Solutions Limited
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- –
- Facts
- 18
Compusolve IT Solutions Ltd
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- –
- Facts
- 17
Evolve Technology Ltd
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- 11–50
- Facts
- 17
Zaltek Digital
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- –
- Facts
- 17
Dare Technology Ltd
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- –
- Facts
- 14
Zenos Technology
Newcastle upon Tyne, North East England · UK
- Support
- 24/7
- Size
- –
- Facts
- 10
Freshservice / Freshdesk
Digital Provider Ltd
Newcastle upon Tyne, North East England · UK
- Support
- –
- Size
- –
- Facts
- 9
FAQMSPs in Newcastle upon Tyne: common questions
- How many managed service providers are in Newcastle upon Tyne?
- 20 MSPs in the directory have their HQ in Newcastle upon Tyne. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
- How much does managed IT cost in Newcastle upon Tyne?
- 1 of the 20 MSPs here publish a per-user monthly price. The lowest price each publishes runs from £15 to £15 per user a month, with a median of £15 (as published; some exclude VAT). Most MSPs quote after a call, so treat these as reference points. See published MSP pricing.
- Which MSPs in Newcastle upon Tyne offer 24/7 support?
- 5 publish 24/7 support, and 10 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in North East England.
- Which MSPs in Newcastle upon Tyne offer cybersecurity or a SOC?
- 18 list cybersecurity services and 7 a SOC, MDR or managed detection service. See MSPs with a SOC or MDR service in North East England or all with cybersecurity in North East England.
- Can an MSP in Newcastle upon Tyne work alongside our in-house IT team?
- Yes: 1 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in North East England.
- Which MSPs in Newcastle upon Tyne specialise in financial services?
- 3 name financial services as an industry they serve; Cyber Essentials is the framework named most often here (14 MSPs). See them in North East England.
- What should I check before hiring an MSP in Newcastle upon Tyne?
- Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 4 of 20 MSPs here state a response time on their site.
More MSPs in North East England
MSPs near North East England
Many MSPs work across state and regional lines, so a provider next door may cover you too.